General Manager- Sr. Client Partner, BFS (NY/NJ)

Wipro; New York (NY); On-site; USD 240,000 - 375,000; Full time

Job summary

Wipro Limited is seeking an Account Executive to manage and grow a portfolio of strategic accounts in New York. You will drive revenue growth, ensure customer success, and collaborate with delivery teams to align outcomes with client objectives.

Focus areas include executive relationship management, cross-selling, forecasting, and AI-enabled insights to inform growth strategies. This role emphasizes profitability, governance, and risk management within a global technology services company.

Qualifications

• Experience in managing enterprise accounts and driving growth.
• Ability to develop executive relationships with clients and stakeholders.
• Strong skills in forecasting, planning and opportunity identification.

Responsibilities

• Develop and strengthen executive-level relationships with clients, partners, and key stakeholders.
• Drive profitable growth through account expansion, cross-selling, upselling, and new opportunity creation.
• Create and execute strategic account plans aligned with client objectives and business priorities.

Skills

Account management

Client relationship management

Forecasting

Negotiation

Strategic thinking

Tools

AI analytics

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The Account Executive is responsible to manage and grow their portfolio of accounts – accountable for the revenue growth, profitability, customer satisfaction, delivery excellence, and talent development. The role builds trusted client relationships, drives business expansion, and ensures sustainable account performance through strategic planning, operational excellence, and AI-enabled insights.

Key Responsibilities

1. Client Growth & Strategic Relationship Management

• Develop and strengthen executive-level relationships with clients, partners, and key stakeholders.

• Drive profitable growth through account expansion, cross-selling, upselling, and new opportunity creation.

• Create and execute strategic account plans aligned with client objectives and business priorities. Act as a trusted advisor and champion customer success.

• Leverage AI-driven account intelligence to synthesize account history, whitespace opportunities, buying signals, and market trends to prioritize growth opportunities.

• Utilize AI-assisted account planning for account reviews, QBRs, renewals, and growth strategies.

2. Business Growth

• Own revenue, bookings, margin, and profitability, of assigned accounts.

• Execute growth strategies that maximize account value while optimizing costs.

• Drive forecasting, pipeline management, governance, and business planning.

• Use AI-enabled analytics to improve forecast accuracy, growth planning, and decision-making.

Delivery Excellence & Customer Success

• Partner with delivery and functional teams to ensure successful execution and achievement of customer outcomes.

Maintain oversight on operational excellence, quality, compliance, and risk management

• Maintain oversight on operational excellence, quality, compliance, and risk management.

• Partner with delivery team counterparts to highlight/ manage customer escalations and delivery risks.

• Leverage AI-generated insights to identify renewal, retention, and churn risks, while recommending next-best cross-sell and upsell opportunities.

The expected compensation for this role ranges from $240,000.00 to$375,000.00.

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.