General Manager-Southfield,MI

100 Panera, LLC; Southfield (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Unlimited fountain beverages

Paid vacation & holidays

Medical/dental/vision insurance

401(k) with match

Tuition discounts

Career development

Team member assistance program

Job summary

Panera Bread in Southfield, MI is seeking a General Manager to lead the bakery-cafe team with a focus on staffing, scheduling, people development, and exceptional guest service. You will hire, onboard, train, and energize the team while driving performance and results in a fast-paced environment.

The role emphasizes coaching, adherence to Panera’s Guiding Values & Behaviors, and maintaining a safe, compliant workplace. Competitive pay with quarterly bonuses and strong benefits are offered.

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Background check required prior to offer.
• Proven ability to drive positive results through strong business acumen.

Responsibilities

• Own all aspects of leading the bakery-cafe team, including staffing, scheduling, people development, performance management and training.
• Hire, onboard, train and motivate new team members while energizing and celebrating the entire team.
• Manage team performance to meet goals, quality standards and guest service expectations.
• Develop managers on people processes and Panera’s Guiding Values & Behaviors.
• Ensure execution of company strategies and initiatives through standard operating procedures.
• Maintain guest delight through food quality, service, and staff.
• Build relationships that convert guests into long-term patrons.
• Ensure compliance with all policies, procedures and regulations.

Skills

Staffing planning

Team leadership

Staff development

Hiring & onboarding

Training & coaching

Guest service

Job description

General Manager-Southfield,MI Lead with purpose. Grow with support.

At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Your Role Includes:

• Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Responsible for maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You

• Minimum age: 18 years of age.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Any job offer for this position is conditional upon the results of a background check.
• Proven ability to drive positive results through strong business acumen
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.

While performing this job, the General Manager role is regularly required to:

• Ability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601632 Southfield, MI - Telegraph Road With more than 2,000 Panera LLC and independent franchise bakery-cafes in the Panera Bread® family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families - free of any of the items on our 'No No' List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country - Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day-end donations at our bakery-cafe locations and partner with local non-profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.