General Manager Social, Golf - Leadership Talent Network

Five Iron Golf; Seattle (WA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401(k)

Disability insurance

Accident and Critical Illness Insurance

Job summary

A leading entertainment venue in Seattle is hiring a General Manager to oversee social operations, drive revenue, and ensure exceptional guest experiences. The ideal candidate will have over 5 years of hospitality management experience, with strong leadership skills and a positive attitude. Responsibilities include recruiting and training staff, managing operations, and fostering community relationships. This full-time role offers benefits including health insurance and potential bonuses, with pay ranging from $80K to $120K.

Qualifications

• 5+ years of hospitality management experience with at least 3 recent years in a senior role.
• Strong leadership ability and excellent communication skills.
• Ability to manage customer expectations in a fast-paced environment.

Responsibilities

• Drive revenue through simulator rentals and food and beverage sales.
• Recruit, hire, and train social staff for exceptional service.
• Manage operations of the social side, including leagues and facilities maintenance.

Skills

Hospitality management

Leadership

Communication

Time management

Customer service

Positive attitude

Job description

Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

General Manager – Social Leadership Talent Network

This posting represents our General Manager – Social Leadership Talent Network across current and future markets. We are proactively identifying experienced hospitality leaders who want to grow with Five Iron as expansion continues.

The General Manager - Social is the ultimate purveyor of all the fun that Five Iron Golf has to offer. The GM - Social hires, trains, and coaches staff to deliver exceptional service and genuine, enlightened hospitality, fulfilling the Five Iron promise of fun and memorable experiences that guests will want to share with family and friends!

Responsibilities Include, But Are Not Limited To, The Following

• Drive revenue through Simulator Rentals, Food and Beverage Sales, and League sales
• Recruit, hire, and train (or oversee the recruiting, hiring, and training) of social staff.
• Actively evaluate employee performance to ensure daily business needs are met
• Manage and oversee all operations of the social side of the business, including leagues, simulator rental experiences, event execution, facilities maintenance, food & beverage service, and social staff scheduling.
• Take pride and ownership of each Guest’s enjoyment at Five Iron Golf, ensuring above-and-beyond service standards for all staff.
• Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food & beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings.
• Manage the Social P&L of the location, efficiently operating the space by monitoring and reducing labor and other operating costs
• Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement and local marketing efforts
• Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times.
• Collaborate effectively with team members to align efforts and achieve business goals.
• Clearly and effectively communicate location needs to corporate representatives
• Ensure that the location adheres to health and safety regulations and operates in compliance with all local laws, including alcohol service laws

Required Qualifications

• 5+ years of hospitality management experience with at least 3 recent years as Assistant General Manager or General Manager
• Strong leadership ability and willingness to lead by example
• Excellent communication, time management, and organizational skills
• Upbeat energy and enthusiasm and a positive attitude
• Ability to think on your feet and manage customer expectations
• Ability to work in a fast-paced environment
• Availability to be present in the space on evenings, weekends and holidays
• Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
• Ability to obtain proper licensing and certifications for the location

Benefits (applies to full‑time employees)

• Health, Dental, and Vision insurance
• Long and Short-Term Disability
• Accident and Critical Illness Insurance
• 401(k)

Pay: $80K-$120K + Bonus potential of up to 20K (location dependent)

Hours: Nights and Weekends Required

Job Type: Exempt, Full time

We are always accepting applications for all Five Iron Golf locations. This listing should be treated as part of our ongoing leadership talent network and may not be tied to one immediate opening in every posted market.

Applications remain active for 90 days and are reviewed against both current and future opportunities. Relocation may be considered for the right candidate depending on business need and market timing.

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.