General Manager, Soccer

Jobtailor; Buffalo Grove (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Soccer Stars is seeking a dynamic leader to drive partnerships and oversee operations across multiple locations in the Buffalo Grove area.

You will secure new partnerships with schools and community centers, set enrollment targets, and lead a team to deliver high-quality soccer programs while ensuring safety and customer satisfaction.

Qualifications

• Bachelor's degree required or in progress in a relevant field.
• 3+ years of sales, business development and revenue growth experience.
• 1-3 years of operations management experience in a service-based org.
• Experience with schools, childcare centers, community orgs, or youth programs preferred.
• Soccer or sports background preferred but not mandatory.
• Must have a personal vehicle for transportation.

Responsibilities

• Identify and secure new partnerships with preschools, daycare centers, schools, parks, and community facilities.
• Establish revenue and enrollment targets and develop action plans to achieve them.
• Develop strategies to increase enrollment in classes, camps, clinics, and seasonal programs.
• Negotiate and manage partnership agreements and facility contracts.
• Lead daily operations and administrative functions across multiple locations within the territory.
• Recruit, train, and mentor coaching staff to ensure high-quality delivery of the Soccer Stars curriculum.
• Manage coach schedules, staffing levels, and resource allocation for smooth program execution.
• Collaborate with marketing to drive enrollments through promotions and referrals.
• Monitor program quality and safety standards and ensure exceptional customer experience.

Skills

Sales

Business Development

Client Relationship Management

Leadership

Operational Management

Time Management

Communication

Interpersonal Skills

Customer-Focused Mindset

Education

Bachelor's degree in Business, Sports Management, Education, Hospitality, Recreation, or related field

Tools

Microsoft Suite

Google Suite

Job description

Responsibilities

• Identify and secure new partnerships with preschools, daycare centers, elementary schools, parks and recreation departments, community centers, and sports facilities to drive revenue growth and business expansion.
• Establish revenue and enrollment targets and develop action plans to achieve them.
• Develop and implement strategies to increase enrollment in classes, camps, clinics, and seasonal programs.
• Identify opportunities to generate revenue through new programs, birthday parties, private lessons, camps, and special events.
• Negotiate and manage partnership agreements and facility contracts.
• Develop and maintain strong relationships with schools, childcare providers, community organisations, and facility partners to support long-term growth.
• Analyze operational performance, enrollment metrics, revenue reports, and key performance indicators (KPIs) to identify opportunities for improvement.
• Represent Soccer Stars at community events, school fairs, festivals, and networking events to increase brand awareness and generate new business opportunities.
• Lead daily operations and administrative functions across multiple locations within the territory.
• Recruit, train, mentor, and evaluate coaching staff to ensure consistent, high-quality delivery of the Soccer Stars curriculum.
• Manage coach schedules, staffing levels, and resource allocation to ensure smooth program execution and maximize operational efficiency.
• Oversee program logistics, including class schedules, facility coordination, equipment management, and operational readiness.
• Monitor program quality and conduct regular evaluations to ensure consistency across all locations.
• Collaborate with the marketing team to execute promotional campaigns, referral programs, and special offers that support enrollment growth.
• Provide on-field coaching support when needed to maintain program quality, support team development or mitigate last min cancellations.
• Identify and implement process improvements to enhance efficiency, scalability, and the overall customer experience.
• Ensure compliance with company policies, safety standards, risk management procedures, and local regulations.
• Maintain the highest standards of program quality, safety, and customer service to maximize customer satisfaction and retention.
• Develop and maintain strong relationships with school administrators, childcare centre directors, camp directors, partner facilities, and community leaders.
• Uphold Soccer Stars’ customer service promise with fast and friendly communication, and keep customers informed with latest updates (rescheduling, cancellations) in a professional way.
• Manage customer inquiries, resolve concerns promptly, and ensure an exceptional experience for children, families, and partners.
• Go-to person for coaches with regular check-ins to encourage growth, share feedback and celebrate wins.

Requirements

• Bachelor's degree in Business, Sports Management, Education, Hospitality, Recreation, or a related field preferred.
• 3+ years of experience in sales, business development and revenue growth.
• 1-3 years of experience in operations management in a service-based organization.
• Experience working with schools, childcare centers, community organizations, or youth programs is preferred.
• Soccer or sports background is preferred but not mandatory.
• Personal vehicle for transportation
• **Key Skills **
• Strong sales and business development skills
• Client relationship skills with a customer-focused mindset
• Proven leadership and team management skills
• Operational management & organizational skills
• Time management with ability to manage multiple priorities
• Passionate for working with children
• Energetic, fun-loving, friendly, outgoing personality
• Self-motivated with attention to detail
• Excellent communication and interpersonal skills
• Ability to wear multiple hats with a roll-up-your sleeves attitude
• Proficient in Microsoft or Google suite

Core Competencies

Demonstrates strong sales and business development capabilities, with a focus on client relationship management and operational efficiency. Proven ability to lead teams, manage multiple priorities, and enhance customer experiences in service-based environments.

Highest-signal resume keywords

• Sales And Business Development
• Client Relationship Management
• Operational Management
• Team Leadership
• Program Quality Assurance

ATS Optimization Keywords

Hard Skills

• Revenue Growth
• Enrollment Strategy Development
• Partnership Negotiation
• Operational Performance Analysis
• Program Logistics Management

Soft Skills

• Excellent Communication
• Interpersonal Skills
• Time Management
• Customer-Focused Mindset
• Energetic Personality

Industry Keywords

• Youth Programs
• Community Organizations
• Childcare Centers
• Sports Management
• Service-Based Organization

Tools & Technologies

• Microsoft Suite
• Google Suite