General Manager (Site Leader)

Tidal Wave Management LLC; Espanola (NM); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

PTO

Health/dental/vision coverage

401(k)

Life insurance

Company-paid holidays

Job summary

Tidal Wave Auto Spa is seeking a Site Leader (General Manager) to oversee daily operations, lead a 10-15 person team, and ensure outstanding guest experiences at a high-energy, outdoor site. The role blends hands-on leadership with quick decision-making in a fast-paced environment.

The position offers a compensation package with base pay, premium pay for extra hours, a bonus structure, and profit-sharing, along with a healthy work-life balance.

Qualifications

• 3+ years of customer & team facing leadership experience required.

Responsibilities

• Lead a small team of 10-15 employees, fostering teamwork and a positive atmosphere.
• Provide exceptional guest experience through quality and friendly service.
• Perform limited admin work and quick checks on equipment.
• Attract, recruit, train, and develop employees at every position.
• Maintain a clean and organized facility, landscaping, and equipment rooms.

Skills

Leadership

Team management

Job description

Want a work-life balance while having a tremendous financial opportunity? Simplify your career with Tidal Wave Auto Spa! The General Manager (Site Leader) is accountable for all aspects of the business and its operations. They use their drive, determination, and a self-disciplined approach to achieve results that meet and exceed established volume, revenue, and profitability goals. A Tidal Wave General Manager leads by example and you can find them on the front line, shoulder-to-shoulder, with their team members!

What We Will Provide

A Compensation Package that includes base pay, premium pay for any hours worked over full-time, an obtainable bonus structure, and a generous profit-sharing program.

A schedule designed to provide a healthy work-life balance.

Full-time is based on 47 hours a week with a 5-day work week. The site is closed by 9 PM so no late nights!

What Your Day Will Look Like

Lead a small team of 10 -15 employees, while creating a culture that emphasizes teamwork and fun! Fast paced and structured work environment.

Provide an exceptional guest experience through quality and friendly service.

Perform limited admin work and quick checks on equipment.

Attract, recruit, train, and develop employees at every position.

Maintain a clean and organized facility, landscaping, and equipment rooms.

What You Will Need

3+ years of customer & team facing leadership experience required.

Quick problem-solving and decision-making skills.

A willingness to work on equipment and get your hands dirty.

Ability to be on your feet for long hours at a time.

Willingness to work in all weather conditions.

Drug screen and background check required per state guidelines.

Additional Information

This position involves both administrative and hands- on operational duties in an outdoor, fast-paced environment

Ability to stand, walk, and move continuously for extended periods of time (up to 8–10 hours per shift).

Frequent bending, kneeling, reaching, stooping, climbing, and crouching required.

Must be able to lift, carry, push, or pull up to 50 pounds regularly, and occasionally more with assistance.

Requires manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.

Visual acuity to monitor vehicle condition, equipment function, and safety compliance.

Must be comfortable working in varying outdoor weather conditions, including heat, cold, humidity, and rain.

Regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.

Must be able to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.

Ability to perform job duties safely and effectively in a fast-paced, team-oriented setting.

This role will require work outside of normal business hours, including evenings and weekends, based on company needs.

This role may also require occasional driving for company business using a company, rental, or personal vehicle.

A valid driver's license and compliance with company driving standards are required.

Note: This description is intended to reflect the essential functions and physical demands of the role. It does not list every task or responsibility

Annual Salary Tidal Wave Site Leader Average Annual Income

Year 1: $80,000+

Year 2: $90,000+

Year 3: $100,000+

*The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, Tidal Wave's 80k Guarantee, Profit Sharing Program, and Milestone Bonuses.

As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:

• PTO is based on the company’s PTO policy.
• Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
• Eligibility for 401(K), subject to plan terms.
• Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
• Company-paid holidays.
• **Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.

Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Restaurant Management experience is ideal and skill sets are easily transferable.

Outback Steakhouse / Texas Roadhouse / Ruby Tuesday / Panera Bread / Starbucks / Longhorn Steakhouse / Chipotle/ Cracker Barrel / Red Lobster / TGI Fridays / Boston Market / Tijuana Flats

About Tidal Wave Auto Spa

Tidal Wave Auto Spa is one of the fastest-growing car wash companies in the country and a recognized leader in the industry.

Our journey began in 2004 in the small town of Thomaston, Georgia, where our headquarters remains today.

We believe great sites are built by great leaders.

That is why our Site Leaders are empowered to lead their teams, serve their communities, drive results, and create an environment where both employees and guests thrive.

Our goal is to redefine the car wash industry through innovation, exceptional service, operational excellence, and an unwavering commitment to our people.

Join the wave and build your future with Tidal Wave Auto Spa.

About Tidal Wave Auto Spa

Tidal Wave Auto Spa is one of the fastest-growing car wash companies in the country and a recognized leader in the industry.

Our journey began in 2004 in the small town of Thomaston, Georgia, where our headquarters remains today.

Since then, Tidal Wave has grown into a national brand with more than 300 locations across 30 states, delivering fast, high-quality car care through innovative technology and exceptional guest service.

Our success is driven by our people.

We believe great locations are built by great leaders, which is why we empower our teams to take ownership, serve their communities, deliver results, and create an environment where both employees and guests can thrive.

As Tidal Wave continues to grow, we are looking for talented, motivated individuals who are ready to grow with us.

Our goal is to redefine the car wash industry through innovation, operational excellence, outstanding service, and an unwavering commitment to our employees and the communities we serve.

Recognized as one of the leading conveyor car wash companies in the country and named to the Inc. 5000 list of America’s Fastest-Growing Companies, Tidal Wave continues to build on a strong foundation of growth, leadership, and community involvement.

Through our charitable efforts, we have also contributed millions of dollars to organizations and causes in the communities we call home.

Join the wave and build your future with Tidal Wave Auto Spa.