General Manager - Signal Mountain Lodge

Aramark Ireland Holdings Limited; Moran (WY); On-site; USD 120,000 - 180,000; Full time

Job summary

Aramark is seeking a General Manager for Signal Mountain Lodge in Moran, WY to oversee contracted services and daily operations at a historic Grand Teton location. You will lead a diverse team to meet client objectives, ensure safety, and drive service excellence while managing budgets and relationships with stakeholders.

You will leverage hospitality, facilities, or food service expertise to optimize performance, ensure compliance, and support a first-class guest experience in a remote park

Qualifications

• Leadership experience managing multiple teams.
• Experience creating and managing a department budget and financial controls.
• Strong client relationship and customer service orientation.
• Comfort with interpreting contracts and identifying opportunities within terms.
• Experience in service industry, contract services, or hospitality.
• Proven ability to lead through other managers.

Responsibilities

• Leads a team delivering operational expertise in contracted services with hands-on execution management.
• Manages client and community relationships at the location and develops plans to optimize service and satisfaction.
• Builds and leads a management team to achieve organizational objectives.
• Recommends methods and resources for service improvement and growth per contractual obligations.
• Partners with Finance to manage budgets and design improvements for financial and productivity gains.
• Ensures compliance with local, state, and federal regulations and Aramark standards.

Skills

Leadership

Budget management

Client relations

Financial analysis

Contract services

Safety focus

Education

Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management

Job description

Title: General Manager - Signal Mountain Lodge

Requisition #: 686536

Location: Moran, WY, US

Information at a Glance

Job Description

GRAND. TETON. NATIONAL. PARK. We may be a little biased, but we think our corner of Wyoming is an incredibly special place to spend a summer. Signal Mountain Lodge is located right on the shores of Jackson Lake in the heart of Grand Teton National Park and offers one of the most unique employee experiences the seasonal circuit has to offer.

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.

Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

Job Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands‑on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .