General Manager – Savannah, GA

Ziggi’s Coffee, LLC; Savannah (GA); Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Ziggi’s Coffee, LLC in Savannah is seeking a hands-on General Manager to lead store operations, ensure a high-quality guest experience, and foster a welcoming, energy-filled culture. You will coach and develop staff, manage labor and scheduling, oversee inventory and food safety, and work closely with ownership to align on goals and standards.

If you thrive in a fast-paced environment and are passionate about growing leaders, this role offers a path to sustained store success.

Formación

• Minimum 1–2 years of leadership experience in a coffee shop or fast-paced hospitality.
• Strong knowledge of coffee service operations and guest experience standards.
• Proven ability to coach, develop, and motivate team members.
• Experience managing labor goals, scheduling, and inventory control.
• Excellent communication under pressure with a calm, clear approach.
• Passion for building a positive, values-driven store culture.

Responsabilidades

• Lead all store operations to deliver a consistent, high-quality guest experience.
• Provide ongoing feedback to team members to promote growth and accountability.
• Interview, onboard, and train new staff aligned with company values and standards.
• Create and maintain employee schedules, manage labor goals and shift coverage.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and food safety compliance.
• Drive team performance by reviewing guest feedback, audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment.
• Foster a strong, sustainable bench of future leaders for the store.

Conocimientos

Leadership

Coffee service operations

Team development & coaching

Labor management & scheduling

Communication

Culture & employee engagement

Descripción del empleo

Position Summary:

The General Manager is a hands-on, people-focused leader who brings energy, accountability, and direction to every shift. This individual is responsible for overseeing all aspects of store operations—from daily execu-tion to long-term team development. As a brand ambassador, the General Manager sets the tone for store culture, inspires excellence, and creates a welcoming space for both customers and team members.

Key Qualifications:

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Core Responsibilities:

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

What Success Looks Like:

• Your team is engaged, confident, and consistently meeting service expectations.
• Your store hits operational goals—labor, sales, quality, and guest satisfaction.
• You foster a strong, values-driven culture that reflects the Ziggi’s Coffee mission.
• You’re growing future leaders and building a sustainable bench for the store’s success.