General Manager - (RT2404)

RaceTrac, Inc.; Naples (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Career growth opportunities

Training and development

401K

PTO

Medical, dental, vision

Job summary

RaceTrac is seeking a General Manager who will lead a high-energy team, oversee up to 45 employees, and drive profitability while delivering exceptional guest experiences in a fast-paced environment. You will recruit, train, and mentor staff, manage operations to meet sales and labor goals, ensure food safety and sanitation, and maintain a clean, well-staffed store.

With strong leadership and analytical skills, you will optimize staffing, control costs, and promote internal growth.

Qualifications

• 5+ years of retail, food service, or restaurant management experience (high-volume preferred).
• Strong leadership, coaching and team-building skills.
• Ability to analyze business metrics and make data-driven decisions.
• Proficiency in Microsoft Office Suite and financial reporting.
• Knowledge of labor laws and staffing best practices.
• High School Diploma or GED required; in progress or completed.

Responsibilities

• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional.
• Recruit, train, and mentor team members, preparing them for growth opportunities.
• Provide continuous feedback, coaching, and performance management.
• Create a positive and engaging work environment where team members feel valued.
• Execute operational plans to meet sales, labor, and profitability goals.
• Analyze sales, margin, and labor reports to identify opportunities for improvement.
• Operationalize marketing strategies to boost food sales and promotions.
• Monitor inventory, cash handling, and store expenses to optimize financial results.
• Lead by example in upholding safety and sanitation standards.
• Conduct regular quality checks to ensure offerings meet expectations.
• Train and enforce compliance with food handling, safety regulations, and company policies.
• Ensure the store is clean, well-stocked, and visually appealing.
• Oversee scheduling and payroll execution to ensure proper staffing levels.

Skills

Leadership

Coaching

Team building

Data analysis

Financial reporting

Labor law knowledge

Tools

Microsoft Office

Job description

At RaceTrac, our General Managers don’t just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you’re a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You’ll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.

What’s In It for You?

• Competitive pay and performance-based incentives
• Career growth opportunities – we promote from within!
• Comprehensive training and development to enhance your leadership skills
• Lead with guidance – operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests.
• A fast-paced, guest-focused environment where no two days are the same.
• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more!

What You’ll Do

Lead & Develop a Winning Team

• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional
• Recruit, train, and mentor team members, preparing them for growth opportunities
• Provide continuous feedback, coaching, and performance management
• Create a positive and engaging work environment where team members feel valued

Drive Store Performance & Profitability

• Execute operational plans to meet sales, labor, and profitability goals
• Analyze sales, margin, and labor reports to identify opportunities for improvement
• Operationalize marketing strategies to boost food sales and promotions
• Monitor inventory, cash handling, and store expenses to optimize financial results

Ensure High Standards in Food & Safety

• Lead by example in upholding good safety and sanitation standards
• Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations
• Train and enforce compliance with food handling, safety regulations, and company policies

Maintain a Clean & Organized Store

• Ensure the store is always clean, well-stocked, and visually appealing
• Proactively address maintenance needs and vendor relationships
• Oversee scheduling and payroll execution to ensure proper staffing levels

What We’re Looking For

• 5+ years of retail, food service, or restaurant management experience (High-volume preferred)
• Strong leadership, coaching and team-building skills
• Ability to analyze business metrics and make data-driven decisions
• Proficiency in Microsoft Office Suite and financial reporting
• Knowledge of labor laws and staffing best practices

Must-Haves for This Role

• High School Diploma or GED, in progress or completed
• Ability to lift up to 50 lbs. and perform physical tasks, as needed
• Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.