General Manager - Restaurant

Love's Travel Stops; Cleveland (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Fuel your Growth with Love's - tuition

Paid Time Off

401(k) - 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Profit Sharing - Love's Shares

Job summary

Love's Travel Stops is seeking a Restaurant General Manager to lead a high-volume kitchen and dining operation. You will oversee staff, ensure safety, and drive sales while maintaining exceptional customer service and efficient processes.

You will manage ordering, inventory, reporting, and coaching to develop team performance and restaurant profitability. This role emphasizes safety, compliance, and delivering a premier guest experience.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Frequent lifting/moving of items over 50 pounds or more.
• Ability to successfully complete a pre-employment background check and drug screening.

Responsibilities

• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
• Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting.
• Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations.
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Address customer feedback and work to improve the overall dining experience.

Skills

Communication skills

Organization

MS Office

Physical stamina

Background check

Job description

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance


• Paid Time Off


• 401(k) - 100% match up to 5%


• Medical/Dental/Vision Insurance after 30-days


• Competitive Pay


• Career Development


• Quarterly Bonus Program


• Hiring Immediately


• Profit Sharing - Love's Shares

Welcome to Love's:

Restaurant General Managers play a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted restaurants and fresh kitchen. You will lead staff to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.

Job Functions:

• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures


• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation


• Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting


• Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations


• Understandfinancial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities


• Address customer feedback and work to improve the overall dining experience

Experience:

• 3+ years restaurant management experience


• 3+ years managing operations with an annual sales volume of $1M+


• 3+ years affecting and deciphering budgets and P&L statements

Skills and Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus


• Strong organizational and multitasking abilities with attention to detail


• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel


• Frequent lifting/moving of items over 50 pounds or more


• Ability to successfully complete a pre-employment background check and drug screening

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.