General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!

Quick Quack Car Wash

Lindon (UT)

Presencial

USD 60.000 - 90.000

Jornada completa

Hace 7 días
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Ventajas ofrecidas por este puesto de trabajo

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Paid training
Referral program
Vision insurance

Descripción de la vacante

The Store Leader at Quick-Quack Car Wash will lead on-site, greet customers, and model service excellence while directing a team. You will drive revenue, maintain safety and cleanliness, train staff, manage scheduling and inventory, and ensure the location meets brand standards.

This role requires strong leadership, flexibility with hours, and a commitment to a great customer experience. Join a fast-paced environment at Lindon and help deliver a top-tier car wash experience while mentoring team

Formación

  • Proven leadership and team development skills.
  • Track record of growing revenue and achieving targets.
  • Excellent customer service and communication abilities.
  • Experience with a membership-based business model.
  • Ability to manage costs, scheduling, and store operations.

Responsabilidades

  • Hire and retain a high-performing team.
  • Lead by example to deliver world-class customer service.
  • Oversee store operations and scheduling.
  • Drive top-line revenue and memberships.
  • Maintain cleanliness, safety, and brand standards.
  • Manage cash deposits and banking.

Conocimientos

Leadership
Team Development
Results-driven
Revenue Growth
Customer Service
Membership Experience
Maintenance Experience
Literacy (Reading/Writing)
Flexible Hours
Professional Appearance
Store Leadership 2+ yrs
Hiring
Training & Mentoring
Cost & Scheduling
Brand Standards
P&L Knowledge
Retail Experience

Educación

High School Diploma or Equivalent
College Degree Preferred

Descripción del empleo

Job Title: Store Leader
Job Summary

The Store Leader (General Manager) will be working on-site at the car wash, greeting, and interacting with customers, and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world-class customer service and providing a high-quality customer experience.

Essential Duties and Responsibilities
  • Hires and retains a great team of smart, kind, and driven people.
  • Invests time to help each member of their team achieve their personal and professional goals.
  • Regularly provided feedback regarding performance, providing an opportunity to improve skills.
  • Constantly learns and becomes better in their leadership skills.
  • Grows top-line revenue and membership by making certain each guest is greeted with enthusiasm and kindness.
  • Is relentless in providing a clean and safe environment for their team and guests.
  • Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car.
  • Collaborates with our excellent maintenance experts who will help them maintain their soap and equipment.
  • Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
  • Provided customers a positive experience worth talking about.
  • Ensures compliance with all policies and procedures through regular meetings and training of team members.
  • Handles discipline and termination of team members as needed and in accordance with policy.
  • Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety.
  • Oversees the productivity, breaks, and daily scheduling of all team members.
  • Monitors the performance of location financials; contributes towards reaching financial goals.
  • Prepares and handles daily cash deposits. Drives to and from the bank to make daily deposits.
  • Orders, stocks, and maintains merchandise and inventory for the location.
  • Handles vehicle damage claims with a sense of urgency.
  • Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
  • Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
  • Properly uses membership approach when interacting with new customers.
  • Performs other duties as assigned.
Qualifications and Requirements
  • Strong leadership and communication skills.
    • Record of developing Team Members and Leaders
  • Self-motivated, and results-driven leader.
    • Record of driving results (revenue, EBITDA, etc.)
  • Excellent customer service skills.
  • Experience leading a membership model (preferred)
  • Experience managing a preventative maintenance program or something similar (preferred)
  • Must be able to read, count, and write accurately.
  • Must be able to work various hours, weekends, and holidays.
  • Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
  • 2 years or more of being responsible for the results of a high-performing store, location, or company.
    • Hiring the right Team Members
    • Training and Mentoring Team Members
    • Managing Cost/Expenses/Scheduling
    • Ensure product and location always represent company standards on site (brand, cleanliness, product quality)
    • Responsible and familiar with Profit and Loss Statements
  • Retail experience preferred.
  • High school diploma or equivalent, college degree preferred.
  • Prolonged periods standing and working on the cash register or related equipment.
  • It is required that you have a clean driving record and a current Driver's License that is not suspended or expired.
  • Must be able to lift up to 15 pounds at times.
Work Environment and Physical Demands
  • Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching, and stooping.
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance
EEO-1 Category

First/Mid-Level Officials and Managers

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