General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!

Quick Quack Car Wash; Kent (WA); Sur place; USD 72 000 - 88 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Health insurance

Opportunities for advancement

Paid time off

Paid training

Referral program

Vision insurance

Résumé du poste

Quick Quack Car Wash is seeking a Store Leader (General Manager) to run an on-site location in Kent, WA. You will hire, train, and coach a team, drive sales through outstanding customer service, and ensure operations and cleanliness meet company standards.

The role emphasizes leadership, team development, and achieving revenue goals, with a focus on a high-quality customer experience and adherence to policies. This is a full-time, on-site opportunity that pays up to $100,000 annually.

Qualifications

• Strong leadership and communication skills.
• Record of developing Team Members and Leaders.
• Self-motivated, and results-driven leader.
• Record of driving results (revenue, EBITDA, etc.).
• Experience leading a membership model (preferred).
• Experience managing a preventative maintenance program or similar (preferred).
• Must read, count, and write accurately.
• Must work varying hours, weekends, and holidays.
• Maintain clean appearance per dress and grooming standards.
• 2+ years leading a high-performing store or location.

Responsabilités

• Hires and retains a great team of smart, kind, and driven people.
• Invests time to help each team member reach personal and professional goals.
• Provides regular feedback to improve performance.
• Continually develops leadership skills.
• Grows top-line revenue and memberships through strong customer service.
• Maintains a clean, safe environment for guests and team.
• Loves outdoor work and mentoring teammates.
• Delivers a positive customer experience and resolves issues.

Connaissances

Leadership

Communication

Customer service

Team development

Revenue growth

Membership model

P&L awareness

Professional appearance

Formation

High school diploma

College degree preferred

Description du poste

General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!

Full Time On Site

1604 - Kent

$80000.00-80000.00/Annually

11624 SE Kent Kangley Rd, Kent, WA 98030

Job Title: Store Leader

Job Summary:

The Store Leader (General Manager) will be working on-site at the car wash, greeting, and interacting with customers, and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world-class customer service and providing a high-quality customer experience.

Essential Duties and Responsibilities:

• Hires and retains a great team of smart, kind, and driven people.
• Invests time to help each member of their team achieve their personal and professional goals.
• Regularly provided feedback regarding performance, providing an opportunity to improve skills.
• Constantly learns and becomes better in their leadership skills.
• Grows top-line revenue and membership by making certain each guest is greeted with enthusiasm and kindness.
• Is relentless in providing a clean and safe environment for their team and guests.
• Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car.
• Collaborates with our excellent maintenance experts who will help them maintain their soap and equipment.
• Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
• Provided customers a positive experience worth talking about.
• Ensures compliance with all policies and procedures through regular meetings and training of team members.
• Handles discipline and termination of team members as needed and in accordance with policy.
• Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety.
• Oversees the productivity, breaks, and daily scheduling of all team members.
• Monitors the performance of location financials; contributes towards reaching financial goals.
• Prepares and handles daily cash deposits. Drives to and from the bank to make daily deposits.
• Orders, stocks, and maintains merchandise and inventory for the location.
• Handles vehicle damage claims with a sense of urgency.
• Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Properly uses membership approach when interacting with new customers.
• Performs other duties as assigned.

Qualifications and Requirements:

• Strong leadership and communication skills.
• Record of developing Team Members and Leaders
• Self-motivated, and results-driven leader.
• Record of driving results (revenue, EBITDA, etc.)
• Experience leading a membership model (preferred)
• Experience managing a preventative maintenance program or something similar (preferred)
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
• 2 years or more of being responsible for the results of a high-performing store, location, or company.
• Hiring the right Team Members
• Training and Mentoring Team Members
• Managing Cost/Expenses/Scheduling
• Ensure product and location always represent company standards on site (brand, cleanliness, product quality)
• Responsible and familiar with Profit and Loss Statements
• High school diploma or equivalent, college degree preferred.
• Prolonged periods standing and working on the cash register or related equipment.
• It is required that you have a clean driving record and a current Driver's License that is not suspended or expired.
• Must be able to lift up to 15 pounds at times.

Work Environment and Physical Demands:

• Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching, and stooping.
• 401(k)
• 401(k) matching
• Health insurance
• Opportunities for advancement
• Paid time offPaid training
• Referral program
• Vision insurance

EEO-1 Category: First/Mid-Level Officials and Managers