General Manager (QSR) - Roy Rogers @ South Midway Travel Plaza

Applegreen Group; Bedford (Bedford County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading convenience provider in Bedford County seeks a General Manager (QSR) to oversee day-to-day operations at the Roy Rogers location. Responsibilities include managing staff, maintaining budgets, and ensuring brand and food safety standards are met. Ideal candidates will possess strong team management skills and have 2+ years of experience in a supervisory role within the quick service restaurant sector. Flexible working hours, including nights and weekends, are required for this role.

Qualifications

• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant.
• ServSafe Certification Preferred.
• Ability to stand and walk for an extended period.
• Stand and walk for extended periods; lift at least 20 pounds.
• ServSafe Certification preferred.

Responsibilities

• Lead day-to-day activities to achieve sales and customer satisfaction goals.
• Maintain operating budgets and inventory controls.
• Ensure compliance with brand standards and food safety requirements.
• Recruit, develop, and retain a strong team.
• Recruit, develop, and retain a strong team to ensure appropriate staffing levels.
• Responsible for hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
• Monitor and enforce cash handling policies and procedures.
• Ensure compliance with company policies & procedures and local, state & federal laws.
• Address customer needs, resolve issues and complaints in a professional, timely manner, ensuring positive long-term relationships.
• Collaborate with support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
• Maintain relationships with business partners, vendors, and the community.

Skills

Team management

Issue resolution

Multi-tasking

Driving profitable growth

Proficient computer skills

ServSafe preferred

Education

High school diploma or GED

Job description

General Manager (QSR) - Roy Rogers @ South Midway Travel Plaza

Join to apply for the General Manager (QSR) - Roy Rogers @ South Midway Travel Plaza role at Applegreen (US) Welcome Centers

At Applegreen, we refresh travelers on their journey by providing convenience, comfort, and a variety of food options across more than 80 travel plazas in the Northeast and Midwest.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

• Lead day-to-day activities of associates and managers to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
• Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
• Foster an engaging work culture of learning, development, and recognition.
• Recruit, develop, and retain a strong team to ensure appropriate staffing levels.
• Responsible for hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
• Monitor and enforce cash handling policies and procedures.
• Ensure compliance with company policies & procedures and local, state & federal laws.
• Address customer needs, resolve issues and complaints in a professional, timely manner, ensuring positive long-term relationships.
• Collaborate with support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
• Maintain relationships with business partners, vendors, and the community.

Essential Experience & Skills

• Ability to operate in and lead a team in a fast-paced environment.
• Demonstrated team management, delegation, and issue resolution skills, and ability to multi-task.
• Uses judgment and discretion to resolve less routine questions and problems.
• Proven ability to drive profitable growth while improving customer and associate satisfaction.
• Proficient computer skills.
• ServSafe Certification Preferred.

Requirements

• High school diploma or GED equivalent.
• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant.
• Available to work a flexible on-site schedule approximately 50 hours per week, including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
• Occasionally attend meetings or travel to support other locations.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).