General Manager (Petaluma, CA)

Anchor Point Management Group; Petaluma (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Anchor Point Management Group seeks a Restaurant General Manager in Petaluma to lead a team focused on guest experience and community engagement. You will oversee restaurant operations, staffing, coaching, and profit generation while upholding brand standards.

The role emphasizes team leadership, cost control, and development of Department Managers and hourly staff. It demands strong management skills, scheduling expertise, and a commitment to high-quality guest service with a positive workplace

Responsibilities

• Create, implement and execute the overall business staff plan to build sales, ensuring staffing levels by each Department Manager.
• Prepare the manager schedule to ensure proper business coverage according to the World Wide Wings guidelines.
• Oversee HR management, ensuring 100% compliance with federal, state and local laws and company policies.
• Ensure all employee benefits are communicated to all Department Managers, Restaurant Support Managers and hourly team members.
• Provide performance feedback and recognition to all managers and staff on an ongoing basis including one-on-one reviews.
• Maintain open, honest communication and positive morale, ensuring a fun work environment.

Job description

Job Details

Job Location: 401 Kenilworth Drive Suite 810, Petaluma, CA - Petaluma, CA 94952

Salary Range: $70,304.00 - $110,000.00 Salary

All World Wide Wings Manager Responsibilities

All managers, regardless of position, share responsibility of and are accountable for following the World Wide Wings Manager Description in conjunction with the following job description specific to this position in the company.

General Manager Job Purpose

The General Manager provides leadership to ensure that all team members are guest-focused, team-focused, and community-connected.

The Restaurant General Manager will exercise knowledge of restaurant operations, managing staff resources, providing counsel, training, developing and coaching Assistant General Manager (if assigned), Department Managers, Restaurant Support Managers and Hourly Team Members with the express purpose to build sales and profits while maintaining operating standards.

The Restaurant General Manager is responsible for the overall operation of their assigned restaurant, ensuring the overall integrity of the Buffalo Wild Wings brand.

Key responsibility areas include team performance, increased sales and profitability, effective cost controls, and development, training and retention of Department Managers, Restaurant Support Managers and Hourly Team Members.

The General Manager is responsible to work actively to ensure the restaurant meets financial and operating goals.

Restaurant General Manager -Specific Responsibilities Include

TEAM

• Responsible for creating, implementing and executing the overall business staff plan, ensuring proper staffing levels are maintained by each Department Manager to build sales. Ensures Department Managers are trainedthoroughly to ensure only the highest quality team members are hired.
• Responsible for preparing the manager schedule to ensure proper business coverage according to the World Wide Wings Quality Manager Schedule Guidelines
• Oversees the human resource management function, ensuring 100 % compliance with all federal, state and local laws and regulations, company policies, guidelines and procedures.
• Ensures all employee benefits are communicated to all Department Managers, Restaurant Support Managers and Hourly Team Members.
• Provides performance feedback and recognition to all Assistant General Managers (if assigned), Department Managers, Restaurant Support Managers and Hourly Team Members on an ongoing and timely basis to include manager one-on-ones and performance reviews.
• Holds all Department Managers, Restaurant Support Managers and Hourly Team Members accountable for contributing to team and company objectives.
• Creates and maintains an open door policy with Department Managers, Restaurant Support Managers and Hourly Team Members allowing for open and honest communication, consistency of standards and appreciation for contributions and suggestions.
• Provides direction to all Managers, particularly Department Managers for performance management of Team Members.
• Effectively trains and develops managers, with a particular focus on Department Managers and Managers inTraining.
• Creates, delivers and follows up on Individual Development Plans for all managers. Creates, delivers and follows up on performance improvement action plans for managers when needed.
• Ensures any development plans for hourly Team Members are delivered effectively by Department Managers.
• Conducts informative, focused weekly manager meetings that include a written agenda.
• Models effective pre-shift meetings; builds camaraderie; and solicits feedback. Ensures all managers are holding effective pre-shift meetings.
• Ensures effective communication occurs to and amongst all Department Managers, Restaurant Support Managers and Hourly Team Members.
• Builds positive, professional relationships with all managers and team members, ensuring positive morale and providing a fun work environment.
• Follows up and ensures recognition and reward programs are in place in each department to recognize superior performance.
• Maintains/achieves all turnover and retention targets.