General Manager, Performance General Manager, Performance

Jimmy John's; Norwalk (CT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Advancement opportunities

Job summary

Jimmy John’s in Norwalk, CT is seeking a General Manager to oversee day-to-day restaurant operations. You’ll manage food and labor costs, recruit, hire, and train staff, and ensure top-notch sandwich quality and customer service.

Lead a team, drive profitability through COGS, inventory, and waste control, and uphold brand standards while delivering fast, friendly service in a busy environment.

Qualifications

• 2+ years general manager experience
• 4+ years of managerial experience overall
• Valid driver’s license
• Ability to recruit, hire, and train staff
• Ability to manage food and labor costs
• Ensure brand standards and food safety compliance

Responsibilities

• Oversee daily store operations including opening/closing and line assembly.
• Recruit, hire, schedule, and train assistant managers, shift leads, and line staff.
• Manage COGS, labor costs, inventory, waste, and financial reporting.
• Coordinate routing and flow of drivers for deliveries.
• Enforce Jimmy John’s recipes, cleaning protocols, and health/safety standards

Skills

General management

Team leadership

Operations

Cost control

Delivery operations

Quality control

Job description

This is a story about growing up but never getting old. Since day-one when our founder, Jimmy, opened his first Jimmy John’s sandwich shop, we’ve had the determination and badassery to settle for nothing less than the best. We are in early every morning baking fresh bread and slicing vegetables, and we’re not afraid to have a little (or a lot) of fun along the way. We succeed together as a family because let’s be honest, nobody can compete with the Rockstars of Jimmy John’s.

Calling all Go-Getters.

As a General Manager, you will oversee day-to-day restaurant operations. While managing food and labor costs, you will recruit, hire, and train team members helping them understand what success looks like. In other words: let’s do whatever it takes to make kick-ass sandwiches for our customers.

Core Responsibilities

Store Operations & Efficiency: Oversee daily opening/closing procedures, bread baking, produce prep, meat slicing, and line assembly. Jump onto the line or register during peak rush periods to maintain speed and order accuracy.

Team Leadership & Staffing

Recruit, hire, schedule, train, and manage assistant managers, shift leads (\PICs\), line staff (\InShoppers\), and delivery drivers.

Financial & Cost Management

Drive profitability by managing Cost of Goods Sold (COGS), labor costs, inventory ordering, waste reduction, cash handling, and daily/weekly financial reports.

Delivery Operations

Route deliveries and manage driver flow to maximize speed and coverage.

Brand Integrity & Quality Control

Execute Jimmy John’s systems, recipes, and cleaning protocols with 100% adherence to corporate brand standards. Ensure full compliance with health department regulations and food safety guidelines.

To qualify for this rockstar opportunity, you are eligible to work in the U.S. and meet the age requirements and experience outlined within the application.

Let’s get this bread.

Perks Include

Advancement Opportunities

Employee Discounts*

Minimum Requirements

• 2 Years General manager experience
• 4 years of manager experience over all
• Valid Drivers license

Each Jimmy John’s franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Jimmy John’s,” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Jimmy John’s restaurant to which you are applying.

Jimmy John’s and its franchisees are equal opportunity employers.

• Subject to availability and eligibility requirements.

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!