General Manager - NYC

ANINE BING; New York (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead its Madison and West Village locations. This role emphasizes creating an exceptional customer experience while driving sales and team performance. The ideal candidate will possess strong leadership skills, a passion for retail, and the ability to foster a positive work environment. With a focus on community engagement and team development, this position offers a unique opportunity to make a significant impact in a thriving retail setting. Join a forward-thinking company committed to empowering its employees and delivering top-notch service.

Benefits

Medical, Dental, and Vision Insurance

Generous Employee Discount

Flexible Work Schedule

Paid Time Off

Parental Leave

Wellness Programs

Qualifications

• 2-5 years of experience in a leadership role.
• Ability to build and maintain client relationships.
• Tech-savvy with experience in Microsoft and G Suite.

Responsibilities

• Lead and drive daily sales and team management.
• Oversee interviewing, training, and development of employees.
• Manage store operations and achieve daily expectations.

Skills

Leadership

Customer Service

Sales Management

Interpersonal Skills

Retail Math

Team Development

Tech Savvy

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Excel

Microsoft Word

G Suite

Job description

ANINE BING is looking for a General Manager to lead our Madison + West Village locations.

The General Manager is the ultimate ambassador for ANINE BING, who embodies the values of our Brand, fosters an elevated and progressive team environment, develops an exceptional sense of community and client experience, and leads by example to exceed company objectives with integrity and refinement.

The ideal candidate is a people-oriented leader who is passionate about creating the best in class customer experience. As the Store Manager, you will be leading the store to achieve sales goals & profit with a strategic mindset. The ideal candidate leads with a creative approach, will develop and teach a profitable sales team, and grow personal client relationships for both in store and online sales.

Responsibilities Include:

• Work closely with the sales team to ensure all customers receive an unforgettable experience while shopping in store. Lead and drive daily sales, team management and operation of the store.
• Oversee and manage interviewing, training and development of all new employees. Responsible for continued education and development of existing team members.
• Responsible for store operations; set a plan to ensure daily operation expectations are achieved. Manage monthly store supply budget & ordering
• Consistent analysis of sales, store KPIs, team productivity & use other necessary business tools to take action in order to achieve store goals and maximize results
• Manage store operating schedule & budgeted schedule hours for store. Responsible for managing employee time request off and ensuring store is staffed to support business needs
• Responsible for leading & fostering a productive & positive work environment for employees. Manage team punctuality and role responsibilities. Responsible for all employee relations or concerns in partnership with human resources.
• Collaborate with the HQ retail team to strategically plan local/community events for the store. Be the community ambassador for your respective market, build relationships with community partners, friends of the brand & plan seasonal partnerships or events.
• Provide timely, actionable feedback to retail HQ team regarding product feedback & store allocation to support sales opportunities
• Seek fashion and product knowledge to build your styling expertise. Ensure the sales team is trained and knowledgeable to successfully deliver exceptional selling experience
• Maintain a clean and organized presentation of the sales floor and stockroom. Support visual merchandising standards and seasonal directives.

Qualifications:

• 2-5 years of experience in leadership role
• Must be a leader in delivering exceptional interpersonal skills and customer service
• A customer service ambassador; ability to create and develop relationships with customers. Able to proactively and positively handle customer consumers.
• Experience managing & driving sales goals, budget; knowledgeable of retail math
• Ability to build and maintain a client book, in turn teach your team
• Must be able to work a flexible work schedule including nights, weekends and retail holidays
• Tech savvy and experienced using Microsoft(Excel, Word) & G Suite
• Work/Life Balance: Flexible work schedules and encouraged paid time off
• Wellness: ANINE BING covers 75% of costs for your medical, dental, and vision insurance and offers an array of other benefits for you and your dependents, including a generous parental leave program
• And more: Generous employee discount and wardrobe

Compensation

• This role’s anticipated base salary range is between $85,000 and $105,000 annually.

Working at ANINE BING

ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

More about ANINE BING
ANINE BING is a Los Angeles-based fashion house founded in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has evolved into a global brand, available in over 90 countries with a growing network of brick-and-mortar retail stores in key cities worldwide.Powered by a global team of over 250 employees, ANINE BING is headquartered in Los Angeles and Paris, with additional offices in New York and Shanghai.

Full compensation packages are based on candidate experience

New York pay range

$85,000 - $105,000 USD

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