General Manager - Northpark Center

Athleta; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) match

Employee stock purchase plan

Medical insurance

Job summary

Athleta in Dallas, TX seeks a General Manager to lead the store team toward a profitable business plan, achieve key metrics, and translate brand vision into in-store reality.

You will drive profitable sales through forecasting, merchandising, operations, and talent development, coaching team to deliver best-in-class customer experiences.

This role emphasizes inclusive environment, community engagement, and Omni-channel execution to provide frictionless shopping.

Qualifications

• 3–5 years of retail leadership experience.
• Ability to travel and work a flexible schedule including nights, weekends, and holidays.
• Strong communication and customer focus.
• Proven ability to meet targets and drive results.
• Lift/carry up to 30 lbs.

Responsibilities

• Lead store team to deliver profitable sales growth and achieve key metrics.
• Forecast and schedule to drive profitability and customer satisfaction.
• Manage daily store operations and budget in support of P&L.
• Build and develop a high-performing team through coaching and recruitment.
• Model and enforce standard operating procedures and brand standards.
• Foster an inclusive, community-focused store environment.
• Oversee Omni-channel initiatives to deliver a frictionless customer experience.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Communication

Customer service

Time management

Sales forecasting

Team development

Budgeting

Education

College degree or equivalent

Tools

POS systems

Job description

About Athleta

For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.

About The Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What you’ll do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Who you are

• 3-5 years of retail experience leading others
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Ability to effectively communicate with customers and employees
• College degree preferred
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
• Ability to travel as required
• Business Acumen skills
• Established time management skills
• Strong planning and prioritization skills

Benefits at Athleta

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.