General Manager - Nazareth, PA

DSV - Global Transport and Logistics; Lower Nazareth Township (Northampton County); On-site; USD 165,000 - 190,000; Full time

Benefits offered by this job

Comprehensive benefits package

Potential for career advancement

Job summary

DSV - Global Transport and Logistics is searching for a General Manager for their location in Lower Nazareth, PA. The General Manager will oversee strategic direction and operations, ensuring compliance and financial success.

This role includes responsibilities for client relationship management, safety programs, and developing operational budgets. Candidates should have significant leadership experience and a strong understanding of logistics operations.

Competence in budgeting and P&L management is crucial, and a 4-Year College Degree is preferred. This is a full-time position offering a competitive salary.

Qualifications

• Minimum 3 years of operations management experience.
• Experience in budgeting and profit & loss management.
• Ability to develop effective relationships within diverse teams.

Responsibilities

• Oversee strategic operations and financial results.
• Ensure compliance with safety standards and best practices.
• Develop and recommend operating budget for the operation.

Skills

Leadership

Budgeting and P&L management

Warehouse Management Systems (WMS)

MS Office proficiency

Customer Relationship Management (CRM)

Education

High School Diploma or GED

4-Year College Degree (preferred)

Job description

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [e-mail].

DSV – Global transport and logistics. In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Read more at www.dsv.com

Location: USA – Lower Nazareth, Easton-Nazareth Highway. Division: Solutions. Job Posting Title: General Manager – Nazareth, PA – 117799. Time Type: Full Time.

Position Summary

The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager (“GM”) will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, Six Sigma initiatives, and ISO activities. The GM will also develop marketing plans and assist in growing new business. The GM will ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.

Essential Duties And Responsibilities

Operations

• Accountable for overseeing manpower, recruiting, retention, and development of people for the operation in his/her scope of responsibility.
• Ensures that procedures exist at all sites to guarantee client service, productivity, as well as facilities and equipment maintenance.
• Sets goals to provide continuous improvement for assigned site.

Safety

• Responsible for the overall safety and security of assigned operations and staff.
• Maintain positive IFR statistics and other safety metrics for assigned operation.
• Actively support and oversee site safety programs and committees for the operation.
• Work in conjunction with company and client safety resources to ensure best practices are in place, maintained, and updated as needed to meet compliance standards with OSHA, DOT, or any other relevant regulatory agency or organization.

Labor Management

• Develops teams to achieve company and client objectives for the operation.
• Trains and educates management to ensure that service requirements are met and ultimately exceeded.
• Communicates the mission, vision, and core values to motivate direct reports.
• Actively supports and practices mentoring, succession planning, and management development activities at the site level.

Management Information System

• Proactively develops plans and capital requests to ensure appropriate level of automation/technology to service the client.
• Stays abreast of industry trends and latest WMS technology.

Budgeting

• Partners with senior leadership to develop and recommend annual operating budget for assigned operation.
• Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters for the operation.
• Ensures that all accounts achieve predetermined profit standards.

Customer Service

• Acts as site level champion of client relationship management.
• Assists in setting standards appropriate to client and scope of work.
• Implements and monitors KPIs (Key Performance Indicators) for assigned operation.
• Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation.

Miscellaneous

• Participates in local trade, professional, and civic associations as a representative of the company.

Education and/or Experience

• High School Diploma or GED is required.
• Budgeting and P&L management experience required.
• At least 3 years of experience in an operations management related position.

Certificates, Licenses, Registrations or Professional Designations

• N/A

SKILLS, KNOWLEDGE AND ABILITIES

• Basic understanding of WMS (Warehouse Management Systems).
• Strong proficiency in basic MS Office applications.

Language Skills

• English (reading, writing, verbal).

Mathematical Skills

• Advanced level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operational budgets.

Other

• The ability to develop effective relationships (CRM), provide leadership, and integrate diverse organizations and individuals toward unifying objectives is critical.

Preferred Qualifications

• 4-Year College Degree preferred; will consider equivalent experience or combination of education and experience.
• Prefer 5 years’ experience in a leadership role in a logistics/distribution/supply chain environment in an operations management capacity.
• Varied industry vertical experience is preferred.
• 3PL management experience strongly preferred.

Physical Demands

Frequently – Sitting / Bending / Walking and Standing. Ability to Lift/Carry and Push/Pull 21‑50 pounds. Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements include close vision and distance vision. Must be able to travel by plane and automobile.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Compensation

For this position, the expected base pay range is $165,000.00 – $190,000.00 annually. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.