Hotel General Manager - Microtel Inn & Suites by Wyndham Florence, OR

Merete Hotel Management; Springfield (OR); On-site; USD 70,000 - 100,000; Full time

Job summary

Merete Hotel Management in Springfield, OR seeks a seasoned General Manager to plan, direct, and coordinate hotel operations. You will formulate policies, manage daily activities, and optimize material and human resource use to achieve business goals.

Ideal candidates have at least 4 years in hospitality management, fluent English, and strong skills in budgeting, personnel supervision, and guest service excellence.

Qualifications

• Minimum 4 years hospitality/management experience.
• Read, write, and speak English fluently.
• Ability to interpret financial and operational data into plans.
• Experience in hiring, training, supervising, and scheduling employees is a plus.
• Valid driver license with acceptable driving record.
• Must pass criminal background check.

Responsibilities

• Plan, direct, and coordinate hotel operations.
• Monitor budget and ensure expenditures stay within budget.
• Implement and maintain sales and marketing plans.
• Develop long-term financial operating plans and maximize profitability.
• Investigate and resolve guest quality and service complaints.
• Ensure compliance with policies and laws; maintain safety records.

Skills

Negotiation

English fluency

Communication

Time management

Financial interpretation

Education

2 Year Degree

Job description

Merete Hotel Management – Springfield, OR 97477
Position Type: Full Time
Education Level: 2 Year Degree
Travel Percentage: Up to 25%
Job Shift: Any
Job Category: Hotel Management

Summary

Plan, direct, and coordinate the operations of the hotel. Duties and responsibilities include formulating policies, managing daily operations and planning the use of materials and human resources.

Essential Functions

• Monitor budget to ensure efficient operation and expenditures stay within budget.
• Achieve budgeted revenue and labor expenses.
• Implement and maintain local and corporate sales and marketing plans.
• Maximize hotel profitability. Develop short and long‑term financial operating plans.
• Investigate and resolve guest quality and service complaints.
• Maintain procedures for security of monies and hotel equipment.
• Ensure compliance with hotel’s policies and procedures.
• Maintain team member appearance standards. Promote team member empowerment.
• Select, train, supervise, develop, discipline and counsel managers.
• Demonstrate positive leadership characteristics, which inspire team members to meet and exceed standards.
• Keep accurate records. Ensure safety of team members and guests.
• Manage in compliance with local, state, federal laws, and regulations.
• Attend mandatory meetings.
• Regular and reliable attendance and punctuality are essential.
• Treat others with respect and behave in a positive, productive, and teamwork‑encouraging manner.

Physical Description

• Constantly standing/walking around the hotel.
• Constantly sitting – standard office furniture (padded swivel chair, car seat).
• Occasionally climbing stairs at the hotel, at the front desk on tile or carpet.
• Lifting/carrying average weight frequently 10 lbs.; maximum weight occasionally 20 lbs.
• Pushing/pulling average weight frequently 10 lbs.; maximum weight occasionally 20 lbs.

Working Conditions

• Exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
• Must adhere to the Hotel’s safety standards and procedures.
• Exposure to computer printer noise, telephone noise, and visual exposure to CRT.

Minimum Qualifications

• Minimum 4 years hospitality/management experience preferred.
• Negotiation skills.
• Read, write, and speak English fluently.
• Ability to interpret financial and operational data into operational plans.
• Ability to communicate effectively with the public and other team members.
• Time management skills.
• Ability to manage according to employment laws in jurisdiction.
• Previous managerial experience in hiring, training, supervising, and scheduling employees a plus.
• Valid driver license with acceptable driving record.
• Must pass criminal background check.

Success Factors

• Maintain and exceed hotel’s standard of quality.
• Maintain labor costs and revenues to meet or exceed budget.
• Safety incidents are at or below industry average.
• Ensure prompt and courteous service to guests to ensure distinctively supreme experiences.
• Follow all safety procedures.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.

Equal Opportunity Statement

Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.