General Manager: Lead Team, Delight Guests, Grow Local

Dunkin' Donuts; Bethel (AK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Growth Opportunity

Weekly Pay

PTO 2 weeks

Employee Meals

Monthly Bonus

Insurance - Medical

Disability & Life Insurance

Cell Phone Reimbursement

Job summary

Dunkin' Donuts is hiring a General Manager in Alaska to lead store operations, drive sales, and deliver the CARE customer service model. You will supervise the team, train staff, and ensure efficient operations while maintaining high standards of quality and guest experience.

The role emphasizes team development, operational excellence, and delivering consistent service in a fast-paced, customer-centric environment, with opportunities for advancement within the franchise network.

Qualifications

• Experience leading fast-service teams in a retail or food-service setting.
• Strong customer-service orientation with ability to coach frontline staff.
• Proven ability to manage store operations, staffing, and performance metrics.

Responsibilities

• Lead the Dunkin’ Donuts store team to deliver consistent, high-quality service.
• Develop and motivate staff to execute flawless service and memorable guest experiences.
• Oversee daily store operations, scheduling, and targets while maintaining brand standards.

Skills

People leadership

Customer service

Store operations

Job description

Dunkin' Donuts is hiring a General Manager in Alaska to lead store operations, drive sales, and deliver the CARE customer service model. You will supervise the team, train staff, and ensure efficient operations while maintaining high standards of quality and guest experience.

The role emphasizes team development, operational excellence, and delivering consistent service in a fast-paced, customer-centric environment, with opportunities for advancement within the franchise network.