General Manager – Lead Growth, People & Profit

Naya; Plainview (NY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free NAYA meals

Growth opportunities

Job summary

NAYA is seeking an experienced General Manager to lead our Plainview restaurant. You’ll recruit, train, and inspire a high-performing team, drive sales, control costs, and ensure food quality and guest satisfaction in a fast-paced environment.

Reporting to the Area Manager, you’ll develop leaders, manage schedules, monitor inventory, and partner with HR on coaching. We offer competitive pay, medical benefits, commuter support, and growth opportunities as we expand.

Qualifications

• 5+ years of restaurant management/leadership operations experience.
• Strong leadership, analytical and problem-solving skills.
• Superior interpersonal skills and ability to earn trust and respect from colleagues and staff.
• Exceptional financial acumen.
• Thrives in a constantly evolving, fast-paced environment.
• Strong written and verbal communication skills.
• Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system.
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business.
• Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day.

Responsibilities

• Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.
• Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.
• Responsible for creating a culture of development in the restaurant.
• Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.
• Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment
• Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards
• Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.
• Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members
• Controls inventories of food, equipment, smallware, and report issues as necessary
• Conducts ordering and monthly inventory
• Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation
• Submits weekly payroll for approval
• Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Utilizes daily, weekly, quarterly, and annual financial reporting tools
• Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.
• Supports any marketing initiatives and promotions.

Skills

Leadership

Analytical thinking

Problem solving

Interpersonal skills

Financial acumen

Written and verbal communication

Gmail

Microsoft Office

Tools

Gmail

Microsoft Office

Job description

NAYA is seeking an experienced General Manager to lead our Plainview restaurant. You’ll recruit, train, and inspire a high-performing team, drive sales, control costs, and ensure food quality and guest satisfaction in a fast-paced environment.

Reporting to the Area Manager, you’ll develop leaders, manage schedules, monitor inventory, and partner with HR on coaching. We offer competitive pay, medical benefits, commuter support, and growth opportunities as we expand.