General Manager in Training - Retail

Love's Travel Stops & Country Stores Inc.; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match

Medical/Dental/Vision insurance

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love’s Travel Stops and Country Stores in Kansas City, MO, seeks an experienced Operations Manager to oversee daily retail and service operations across store, fuel, restaurant, and truck care. You will lead a multi-member team, manage processes, and implement strategies to grow sales and enhance customer satisfaction.

The ideal candidate has 2+ years in retail or travel-stop management, hands-on budgeting and P&L experience, and strong communication.

Qualifications

• 2+ years in retail or travel stop management
• 2+ years managing operations with $2M+ annual sales
• 2+ years affecting budgets and P&L statements
• 2+ years supervising and training 5–10+ employees
• Proficient with Microsoft Office

Responsibilities

• Oversee operations across store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower upkeep, maintenance, and safety checks.
• Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with task execution, scheduling, cash integrity, and daily/weekly/monthly reporting.
• Analyze profit and loss statements and implement changes to capitalize on opportunities.
• Collaborate with managers on talent acquisition.

Skills

Retail management

Operations management

Team leadership

Customer service

Budgeting

P&L analysis

Microsoft Office

Tools

Excel

Outlook

Word

Job description

Select how often (in days) to receive an alert:

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance program
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Hiring Immediately

Welcome to Love’s!

Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Job Functions:

Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.

Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.

Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.

Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.

Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.

Collaborate with managers in the efforts of talent acquisition.

Experience:

2+ years in retail, travel stop or c-store, big box, grocery, or department store management.

2+ years managing operations with an annual sales volume of $2+million.

2+ years affecting and deciphering budgets and P&L statements.

2+ years supervising and training 5-10+ employees.

Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.

Ability to successfully complete a pre-employment drug screen and background check.

Skills and Demands:

Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.

Excellent communication and interpersonal skills with a customer satisfaction focus.

Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.

Strong organizational and multitasking abilities with attention to detail.

Effective teamwork skills.

Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

Our Culture:

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.