General Manager in Training - Retail

Love's Travel Stops; Holladay (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company funded tuition assistance program

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after 30 days

Quarterly Bonus Program

Career Development

Hiring Immediately

Job summary

Love's Travel Stops is looking for an Operations Manager in Holladay, Tennessee. This role involves overseeing daily operations of retail and fuel services, ensuring a safe and clean facility, and driving sales through effective management and merchandising.

Successful candidates will have at least 2 years of management experience in a related field, strong organizational skills, and the ability to lead a team effectively in a fast-paced environment.

Qualifications

• 2+ years in management within relevant fields such as retail or travel stop.
• Experience managing operations with $2+ million in annual sales.
• Ability to analyze P&L statements and budgets.

Responsibilities

• Oversee daily operations to enhance efficiency and customer satisfaction.
• Drive sales through inventory management and merchandising.
• Ensure the facility is safe, clean, and maintained.

Skills

Communication

Customer service

Organizational skills

Multitasking

Salesmanship

Teamwork

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Benefits

• Company funded tuition assistance program
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30 days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Hiring Immediately

Welcome to Love’s

Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Job Functions

• Hands‑on responsibility of multiple business operations including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well‑maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and implementing changes to capture and capitalize on opportunities.
• Collaborate with managers in talent acquisition efforts.

Experience

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5–10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre‑employment drug screen and background check.

Skills And Demands

• Ability to work various shift times including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee‑vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.
• Physical demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

Our Culture

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Fueling customers' journeys since 1964, innovation leads the way for this family‑owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleet operators, traveling public, RVers, alternative energy, and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award‑winning culture.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.