General Manager in Training - Retail

Love's Travel Stops; Albuquerque (NM); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) – 100% match up to 5%

Insurance: Medical/Dental/Vision

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love’s Travel Stops seeks an Operations Manager to oversee daily operations across multiple departments, drive efficiency, and ensure customer satisfaction. You will lead a team, manage processes, and execute growth strategies in a fast-paced environment.

Responsibilities include supervising staff, optimizing inventory, and supporting the General Manager with scheduling, cash controls, and reporting. Strong leadership and financial acumen are essential.

Qualifications

• 2+ years in retail or travel stop management.

Responsibilities

• Oversee daily operations across multiple areas to drive efficiency and customer satisfaction.

Skills

Team leadership

Budget analysis

P&L management

Customer service

Inventory management

Microsoft Excel

Tools

Microsoft Office

POS systems

CRM software

Job description

Benefits

• Fuel Your Growth with Love's - company funded tuition assistance program
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Hiring Immediately

Overview

Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals.

Job Functions

• Hands‑on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well‑maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Experience

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5–10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre‑employment drug screen and background check.

Skills and Demands

• Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.
• Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

Our Culture

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.