General Manager In Training

Workstream; Herrin (IL); On-site; USD 52,000 - 70,000; Full time

Job summary

Wendy's is seeking a General Manager to lead a Wendy's restaurant team in our Illinois network. You will be in charge of all people and operations, ensuring fresh food, fast service, and a great customer experience, day in and day out.

You will coach Shift Managers and Crew, drive sales and profit goals, uphold food safety standards, and adapt to a fast-paced environment. Travel to nearby locations and the area office may be required.

Qualifications

• Three to four years of leadership experience in a fast-paced setting.
• High school diploma or GED required.
• Ability to lead and manage operations.
• Knowledge of food safety procedures.
• Flexible work availability.

Responsibilities

• Lead all people and operations for a Wendy's restaurant.
• Coach Shift Managers and Crew Members to improve performance.
• Drive store sales and profit goals.
• Ensure food safety, quality, and customer service standards.
• Travel to other locations or area office as needed.

Skills

People leadership

Education

High school diploma or GED

Job description

WHAT YOU'LL DO

Wanna lead a team committed to bringing it every single day? As a Wendy's GM:

• You're in charge of all people and operations for a Wendy's restaurant. Fresh food is all we do, so we count on you and your team members to do it right for our customers every day and night. No phoning it in - well, unless DoorDash is calling.
• You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
• You show Shift Managers and Crew Members how to do it right, and make sure every shift is better than the last.
• You give and take direction like a pro.
• This one's a no-brainer: you're in charge of increasing store sales and profit goals.
• Whether you started out as a Crew Member or you're coming from another foodservice organization, you believe in Wendy's and are glad to be a part of our family

What you bring to the table:

• Minimum of three to four years of experience leading people, even better if you did it in a foodservice environment.
• High school diploma or GED. (Some college experience or military background? Tell us that, too).
• Demonstrated ability to lead and manage operations in a fast-paced environment.
• Knowledge of food safety procedure and standards.
• Flexible work availability.

You're willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.
• Stand for long periods, bend and kneel and be able to life 25 to 50 pounds.
• Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc.
• Wear a headset and understand restaurant equipment from a grill to registers and computers.

We get it. We get you.

Our food isn't one size fits all and our job opportunities aren't either.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LBGTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essentials functions of their jobs.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.