General Manager in Training

Sun Tan City - Metallic Tan; Garner (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Sun Tan City is seeking a Salon Director in Training to drive store performance, supervise Tanning Consultants, and uphold exceptional client experiences.

You will lead by example in operations, sales, and service in a fast-paced setting, with the potential for advancement within the Glow Brands family. Nights, weekends, and a 5‑day workweek are expected, with competitive benefits.

Qualifications

• Management and/or sales experience required.
• Beauty industry and/or customer service experience preferred.
• Basic computer skills (Word, Excel, Outlook).
• Ability to lead in a fast-paced environment.
• Strong leadership and coaching abilities.

Responsibilities

• Monitor and manage daily salon operations in a fast-paced environment.
• Lead by example to create a client-centric experience and meet sales targets.
• Maintain a professional and clean salon environment.
• Set goals for team members and provide coaching and feedback.
• Generate sales reports, manage inventory, and assist with Salon Director functions.
• Help manage top-line revenue and expenses.
• Maintain staffing levels for productivity and service.
• Work nights and weekends.
• Work a 5-day week ~35–45 hours depending on status.

Skills

Leadership

Coaching

Customer service

Communication

Problem solving

Team building

Time management

Tools

Word

Excel

Outlook

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals.

At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so they’ll look and feel their best… and you’ll tan for FREE! Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends.

Job Summary

The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Monitor and manage daily operations of the salon in a fast‑paced environment.
• Lead by example in all company operations including creating a client‑centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights & weekends.
• Ability to work a 5‑day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.

Experience

• Management and/or Sales experience required.
• Beauty Industry and/or Customer Service experience preferred.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast‑paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem‑solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.