General Manager II - Distribution

DHL Supply Chain; Inwood (WV); On-site; Confidential; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Discounted stock purchase

General bonus plan

401(k) plan

Generous PTO

Job summary

DHL Supply Chain is seeking a General Manager II to oversee warehouse operations on a national scale. You will drive strategic processes, lead a team of Operations Managers, and ensure safety, efficiency, and cost control across facilities.

You will manage vendor relationships, analyze performance data, and maintain strong customer partnerships while being responsible for the site's P&L. Join a team focused on teamwork and continuous improvement.

Qualifications

• Bachelor’s degree or equivalent required/preferred.
• 5+ years of managerial/supervisory experience.
• 2+ years in supply chain, warehousing or distribution.
• Experience in 3PL/contract logistics preferred.
• Staff management experience required.
• WMS experience preferred.

Responsibilities

• Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, coaching and developing a strong team culture.
• Ensure safety compliance and maintain a clean, efficient work environment.
• Utilize WMS, automation and technology to track inventory and identify improvements.
• Manage vendor relationships and site costs within the commercial agreement.
• Prepare and analyze reports on performance, inventory and key metrics.
• Lead customer relationships and ensure satisfaction.
• Responsible for site's P&L and present MB/RQB to customers.

Skills

Staff management

P&L management

Project management

Leadership

WMS experience

3PL/Contract logistics experience

Supply chain knowledge

Warehouse operations

Education

Bachelor's degree or equivalent

Tools

WMS

Job description

The General Manager II role has a national salary range of $105,000 - $135,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.

Job Description:

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Required Education And Experience

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.