General Manager (id 10890)

HPC Chkn Operations, LLC dba Popeye’s; Cleveland (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Career progression

Benefits package

Paid time off

Job summary

Popeyes Louisiana Kitchen in Cleveland, OH is seeking a General Manager to lead operations and deliver outstanding guest experiences. You will recruit, train, and develop a high-performing team while maintaining profitability and brand standards.

As a people-first leader, you’ll oversee kitchen and dining room, manage food and labor costs, ensure safety, and partner with leadership to drive performance and innovation across the restaurant.

Qualifications

• High School Diploma or GED.
• 1+ years of management experience in quick-service or restaurant.
• Ability to work all shifts, weekends, and holidays.
• Strong communication with guests, team and leadership.
• Knowledge of food safety and kitchen operations.

Responsibilities

• Lead restaurant operations and guest experiences.
• Recruit, train, and develop team members.
• Control food and labor costs to maximize profitability.
• Ensure cleanliness and food safety standards.
• Oversee kitchen and front-of-house operations.
• Address guest and employee concerns professionally.
• Monitor inventory and place timely supply orders.
• Lead daily operations with confidence and consistency.
• Hold regular team meetings and share updates.
• Collaborate with leadership to drive performance and innovation.

Skills

Leadership

Recruitment

Training

Cost control

Communication

FOH/BOH ops

POS familiarity

Tools

POS systems

Inventory management

Job description

Description

General Manager – Popeyes Louisiana Kitchen

Lead with flavor. Grow with purpose. Thrive with us.

Ready to spice up your career? Hungry Pig Chicken Operations dba Popeyes is on the hunt for dynamic, driven leaders to join our growing team. If you've got a rockstar personality, a relentless work ethic, and a hunger to learn, this opportunity is made for you.

A General Manager is an experienced restaurant leader that is dedicated to driving operational excellence through a memorable Guest experience. GMs lead by example and provide guidance in their restaurant to all Team Members, Shift Managers, and Assistant Managers. GMs are people-people who are passionate about helping their teams learn and grow every day. GMs are responsible for onboarding new members of the team and maintaining a positive work environment by cultivating a positive restaurant culture. GMs are their restaurant’s Popeyes® brand champion and inspire their teams to deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes® famous Cajun Hospitality.

What You’ll Do

As a General Manager, you’ll be the heartbeat of the restaurant - leading operations, inspiring your team, and delivering crave-worthy experiences every shift. Responsibilities include:

• Recruiting, training, and developing high-performing team members
• Managing food and labor costs to maximize profitability
• Ensuring top-tier cleanliness and food safety standards
• Overseeing kitchen and front-of-house operations
• Handling guest and employee concerns with professionalism and care
• Monitoring inventory and placing timely supply orders
• Leading daily operations with confidence and consistency
• Hosting regular team meetings to share updates and celebrate wins
• Collaborating with leadership to drive performance and innovation

What’s In It for You

• Competitive pay and performance-based bonuses
• Career progression and growth
• Comprehensive benefits package
• Paid time off to recharge and refresh
• A vibrant, supportive team culture
• And yes—plenty of delicious chicken

Requirements

What You Bring

• High School Diploma or GED (required)
• 1+ years management experience in the restaurant industry
• Available to work all shifts, weekends, and holidays
• Effective communicator with guests, team members, and leadership
• Strong understanding of both front-of-house and back-of-house operations
• Ability to motivate, coach, and delegate effectively
• Excellent communication and interpersonal skills
• Familiarity with POS systems and inventory management
• Knowledge of food safety regulations and best practices

What Makes You Stand Out

• Integrity, honesty, and a “make it happen” mindset
• Passion for leading others to success
• A commitment to excellence - even when no one’s watching
• Energy that lifts the room and inspires your team
• Ability to de-escalate any situation

Physical Requirements

• Ability to lift and carry up to 70 lbs
• Frequent kneeling, lifting, and product handling
• Comfortable with physical tasks related to prep, stocking, and inventory