General Manager I - Distribution

DHL Supply Chain; Ashville (OH); On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a General Manager to oversee warehouse operations and lead a team of Operations Managers. The role emphasizes strategic process development, cost optimization, and driving productivity while ensuring safety and compliance.

The position requires 5+ years of managerial experience, 2+ years in warehousing or distribution, and familiarity with Warehouse Management Systems. Strong leadership and vendor management skills are essential for success.

Qualifications

• 5+ years of managerial/supervisory experience.
• 2+ years in supply chain, warehousing or distribution.
• Experience in 3PL or contract logistics preferred.
• Bachelor’s degree or equivalent.

Responsibilities

• Oversee day-to-day warehouse operations, including receiving, storing, and shipping.
• Develop and implement strategies to optimize processes, reduce costs, and boost productivity.
• Lead and coach a team of Operations Managers and staff, building a strong team culture.
• Ensure safety regulations and policies are followed; maintain a safe, clean facility.
• Utilize WMS and automation to track inventory and performance metrics.
• Manage vendor relationships and site operations within the commercial agreement.
• Prepare reports on performance, inventory levels and key metrics for decision-making.
• Maintain strong customer relationships and lead Monthly/Quarterly Business Reviews.
• Take responsibility for the site's P&L and profitability.

Skills

Staff management

Leadership

P&L management

Strategic planning

Education

Bachelor’s degree or equivalent

Tools

WMS

Job description

The General Manager I role has a national salary range of $120,000 - $155,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.

Job Description

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Required Education And Experience

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.