GENERAL MANAGER I

Compass Group USA; Boston (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Compass Group USA’s Flik Hospitality division seeks a General Manager to maintain the account within the approved budget while meeting client expectations. You will foster strong relationships with staff, guests and the client, and lead the dining service integration with the facility plan of operations.

The role emphasizes developing the entire team, promoting professional growth, and ensuring compliance with policies, HACCP, and financial targets, including budgeting, cash handling, and

Qualifications

• Bachelor’s degree or equivalent professional experience preferred.
• Eight to ten years upscale food service experience at management level.
• Experience in personnel management including hiring, supervision, evaluation and succession planning.
• Excellent leadership and organizational skills with attention to detail.

Responsibilities

• Participates in employee meetings, reviews and training programs.
• Manages in compliance with Company policies and procedures.
• Manages in compliance with local, state, and federal laws and regulations.
• Maintains food cost while ensuring quality standards.
• Establishes and maintains good rapport with staff, client and guest and other departments.
• Manages financial reporting with sales reports and P&L, budgeting and cash handling.
• Analyzes and creates trends for financial data.
• Manages purchasing and inventory controls.
• Plans menus in consultation with chefs.
• Knowledgeable on HACCP controls and proper storage/use of food.

Skills

Leadership

Budgeting

Staff development

Supervisory & coaching

Problem solving

Multitasking

Communication

HACCP knowledge

Education

Bachelor’s degree preferred

Tools

Microsoft Office (Word Excel PowerPoint)

Job description

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What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Job Summary:

Working as a General Manager, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities:

• Participates in employee meetings, reviews and training programs
• Manages in compliance with Company established policies and procedures
• Manages in compliance with local, state, and federal laws and regulations
• Maintains food cost while ensuring quality standards
• Establishes and maintains good rapport with staff, client and guest and other departments
• Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
• Analyzes and creates trends for financial data
• Manages purchasing and inventory controls
• Plans menus in consultation with chefs
• Is knowledgeable on HACCP controls along with proper storage and use of food

Preferred Qualifications:

• Bachelor’s degree is preferred, or equivalent professional experience
• Eight to ten years upscale food service experience, including six years’ experience at the management level
• Experience in personnel management including hiring, supervision, evaluation and succession planning
• Proven track record to achieve company goals in compliance with company/client policies and procedures
• Excellent leadership and organizational skills, and must possess attention to detail
• Supervisory, scheduling, training and coaching skills
• Effective problem solving and conflict management skills
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Experience in food purchasing, food costs and inventory control
• Ability to create budgets, flash reports, financial targets and forecasts
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Manages time effectively and prioritizes tasks to meet deadlines
• Strong catering experience required
• Conformity to the highest standards of personal integrity and ethical behavior
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
• ServSafe or Department of Health certification a plus

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.