General Manager — Hospitality & Operations Leader

Freddy's Frozen Custard & Steakburgers; Belleville (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Accident Insurance

Paid Time Off

Paid Float Holidays

401(k) and match

Referral program

Employee discount

Job summary

Freddy’s Frozen Custard & Steakburgers in Belleville, IL is seeking a seasoned restaurant manager to lead daily operations, ensure hospitality, quality and cleanliness, and drive guest satisfaction while controlling costs.

The role requires strong leadership, inventory control, scheduling, data-driven performance analysis, and collaboration with frontline teams to meet sales goals and uphold Freddy’s standards.

Qualifications

• Prior restaurant management experience required.
• Strong communication with guests, team and managers.
• Ability to manage inventory, schedule teams, optimize labor hours, drive sales.
• Ability to use data to measure performance, productivity, sales, goals, KPIs.
• Experience with financial statements, P&L and expense reporting.
• Proficiency with typical desktop software and restaurant operating systems.

Responsibilities

• Ensure hospitality, quality, and cleanliness standards.
• Resolve guest issues and ensure satisfactory resolution.
• Guide other employees with emphasis on operational excellence.
• Focus on labor, production, and food cost efficiencies.
• Ensure equipment is well-maintained and reliable.
• Maintain good vendor relations.

Skills

Restaurant management

Effective communication

Inventory management

Scheduling & labor

Data-driven performance

Financial statements & reporting

Restaurant software

Tools

POS/restaurant OS

Job description

Freddy’s Frozen Custard & Steakburgers in Belleville, IL is seeking a seasoned restaurant manager to lead daily operations, ensure hospitality, quality and cleanliness, and drive guest satisfaction while controlling costs.

The role requires strong leadership, inventory control, scheduling, data-driven performance analysis, and collaboration with frontline teams to meet sales goals and uphold Freddy’s standards.