General Manager, Hospitality Lead

BOJ of WNC, LLC; Brevard (NC); On-site; USD 75,000 - 95,000; Full time

Job summary

Bojangles invites a General Manager, Hospitality Lead in Brevard, NC to lead a high-performing team and uphold Bojangles standards across food quality, facilities, and service. You will recruit, train, and schedule staff while ensuring cash controls, inventory, safety, and local marketing efforts align with brand guidelines.

The role requires completion of restaurant training, a Management Training Program, and Serve Safe certification, with a focus on policy compliance, customer satisfaction,

Qualifications

• Completed training and certification for all restaurant positions.
• Successful completion of Management Training Program
• Field Exam passed with a score of 90% or better
• Serve Safe certification

Responsibilities

• Recruit, develop, and manage a motivated team according to company policies
• Efficiently schedule managers and crew based on labor guidelines
• Maintain high standards of employee appearance and conduct
• Ensure the store's physical facility and equipment are in top condition
• Manage food and supplies requirements, including inventory control
• Handle cash, reconciliation, and deposit procedures
• Participate in local store marketing and community engagement
• Ensure a safe and secure environment for customers and employees

Skills

Leadership

Scheduling

Customer service

Education

Serve Safe Certification

Management Training Program

Field Exam 90%+

Restaurant Training Certifications

Job description

General Manager, Hospitality Lead at Bojangles

• Recruit, develop, and manage a motivated team according to company policies
• Efficiently schedule managers and crew based on labor guidelines
• Maintain high standards of employee appearance and conduct
• Ensure the store's physical facility and equipment are in top condition
• Manage food and supplies requirements, including inventory control
• Handle cash, reconciliation, and deposit procedures
• Participate in local store marketing and community engagement
• Ensure a safe and secure environment for customers and employees

Prerequisites

• Completed training and certification for all restaurant positions
• Successful completion of Management Training Program
• Field Exam passed with a score of 90% or better
• Serve Safe certification

Performance Standards

• Labor Usage: Plus or minus 10 hrs./weekly
• Show Bo Evaluation: Minimum Score of 90
• Drive Thru Window Times: Less than 55 seconds
• Food Variance: 1.5% of sales, or better
• Turnover Rates: Less than 150%
• Kitchen & Dining Supplies: 0.8% of Sales or Better

Physical Requirements

• Occasional lifting of up to 40 pounds
• Extended periods of time spent walking and/or standing

enthusiastic about leading a successful team, this is the perfect opportunity for you. Join us and enjoy a loving and fun work environment where you can grow both personally and professionally!
Location: 1191 Brevard 196 Asheville Hwy, Brevard, NC 28712, USA
Founded in 1977 in Charlotte, N.C., Bojangles, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from Southern recipes. Bojangles prepares all of its proprietary menu items from scratch and there are no microwaves in its restaurants. A special blend of seasonings gives the food its unique Bojangles flavor. Bojangles core menu features Bojangles famous chicken, made-from-scratch buttermilk biscuits, flavorful fixins and Legendary Iced Tea® steeped the old-fashioned way. Bojangles broad breakfast menu is served fresh all day, every day and features biscuit sandwiches such as Cajun Filet, steak and country ham. Bojangles menu also features unique fixins such as Dirty Rice, Cajun Pintos and Green Beans. First franchised in 1978, Bojangles has more than 690 locations throughout the southeast U.S. For more information, visit www.Bojangles.com.