General Manager, High-Volume Retail Leader

Petroleum Marketing Group, Inc.; Connecticut; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K

Relocation assistance

Bonus plan

Job summary

The General Manager at Clochester Store 43 will lead the entire site operation for Petroleum Marketing Group, Inc. and guide the management and associates to maximize profitability and deliver exceptional customer experiences.

This role requires proven leadership of a high-volume retail operation, strategic supervision of labor and processes, and the ability to execute PMG strategies while building community relationships.

Qualifications

• High school diploma or GED equivalent. Bachelor’s Degree in Business or related field preferred.
• Experience leading and building a highly effective team.
• Experience selecting, training, and performance management of staff.
• Availability to work all shifts, weekends, and holidays.
• Reliable transportation.
• Excellent leadership skills in a fast-paced environment.
• Exemplary customer service.
• Ability to coach and develop a team to implement positive change.
• Ability to work with little or no supervision; self-motivated.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Excellent multitasking ability.
• Goal-oriented with strong organizational skills.
• Ability to lift/carry up to 35 lbs.

Responsibilities

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG Sales Strategy and action plans to maximize sales-building efforts.
• Analyze income statements and utilize reports to ensure profitability.
• Supervise and lead daily task assignments and performance for all staff.
• Manage daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage labor and team schedules.
• Perform with integrity, honesty, and respect.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and opportunities.
• Monitor local competition and communicate actions to Store Operations.
• Ensure the store meets PMG operational excellence standards.

Skills

Leadership

Communication

Customer Service

Team Development

Problem Solving

Education

High School Diploma or GED

Bachelor's Degree in Business or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The General Manager at Clochester Store 43 will lead the entire site operation for Petroleum Marketing Group, Inc. and guide the management and associates to maximize profitability and deliver exceptional customer experiences.

This role requires proven leadership of a high-volume retail operation, strategic supervision of labor and processes, and the ability to execute PMG strategies while building community relationships.