General Manager — Growth, Team Leadership & Ops

Ontario Trillium Foundation; Waretown (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth potential within the company

Job summary

Dunkin' franchisee in New Jersey is seeking a General Manager to lead store performance, customer service, and safety compliance.

You will develop KPIs, manage budgets, recruit and train staff, and partner with the Area Director to drive growth and operational excellence.

Ideal candidates bring strong leadership, organization, and problem-solving skills with a proven track record in food-service management.

Qualifications

• Proven leadership experience managing a food-service team.
• Experience budgeting and financial oversight for a location.
• Recruitment, onboarding and staff development experience.

Responsibilities

• Develop key performance goals and monitor staff performance.
• Create and implement strategies for business growth and profitability.
• Oversee recruitment, hiring, and training processes.
• Ensure departments deliver quality offerings and customer service.
• Collaborate with Area Director to improve efficiency and performance.
• Improve internal processes to boost productivity.
• Oversee large projects and interpret performance reports.
• Manage location budget and monitor financial health.

Skills

Leadership

Budget management

Staff development

Communication

Problem-solving

Time management

Job description

Dunkin' franchisee in New Jersey is seeking a General Manager to lead store performance, customer service, and safety compliance.

You will develop KPIs, manage budgets, recruit and train staff, and partner with the Area Director to drive growth and operational excellence.

Ideal candidates bring strong leadership, organization, and problem-solving skills with a proven track record in food-service management.