General Manager: Growth & Flexible Schedule

Devon Self Storage; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Monthly performance-based bonus

Growth opportunities

Balanced schedule

Job summary

Devon Self Storage in Lady Lake, FL is seeking a Full-Time General Manager to lead daily operations, drive sales, and deliver exceptional customer service. You’ll manage staff, ensure safety, and optimize processes to grow the business at the 516 Hwy 466 store.

You’ll mentor the team, meet KPIs, handle payments and vendor relations, and keep the facility compliant while providing a smooth, high-touch experience for customers. Growth opportunities are available.

Qualifications

• High School Diploma or Equivalent required.
• Ability to lift 30+ lbs.
• Strong customer service skills and communication required.
• Proven ability to work independently when needed and follow through on assignments.
• Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

Responsibilities

• Oversee daily store operations, including opening, closing and securing the facility.
• Drive sales performance through rentals, protection plans, and other merchandise.
• Maintain compliance, safety standards and operational excellence.
• Resolve customer escalations in a professional, efficiently and in a timely manner.
• Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts & complete bank deposit drops.
• Coach, train and mentor your property’s Assistant General Manager.
• Help your team to meet or exceed key performance indicators (KPIs).
• Train staff on compliance, safety policies and procedures.
• Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner.

Skills

Customer service

Communication

Sales

Leadership

Time management

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Devon Self Storage in Lady Lake, FL is seeking a Full-Time General Manager to lead daily operations, drive sales, and deliver exceptional customer service. You’ll manage staff, ensure safety, and optimize processes to grow the business at the 516 Hwy 466 store.

You’ll mentor the team, meet KPIs, handle payments and vendor relations, and keep the facility compliant while providing a smooth, high-touch experience for customers. Growth opportunities are available.