General Manager, Full Time, Downtown Summerlin - West Elm

West Elm; Las Vegas (NV); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Generous discount on all brands

401(k) plan and investment opportunities

Paid vacations and holidays

Health benefits, including dental and vision

Job summary

West Elm is seeking a General Manager in Las Vegas, Nevada to lead store operations and develop associates for future growth. You will achieve or exceed budgeted sales, payroll, and controllable expense goals while providing exemplary customer service.

Ideal candidates will have 4+ years of management experience in specialty retail, proving their ability to create and maintain high-performance teams. This position offers various benefits including health insurance, a 401(k) plan, and a generous product discount.

Qualifications

• Proven ability to manage staff to exceed sales goals.
• Effective communication, organization and leadership skills.
• 4+ years management experience in specialty retail.

Responsibilities

• Ensure store meets or exceeds sales and contest goals.
• Train and motivate all associates in sales and customer service.
• Assess performance and provide ongoing feedback.

Skills

Management

Leadership

Communication

Organization

Customer Service

Job description

Overview of the General Manager Role

You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers.

Responsibilities

• Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
• Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
• Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
• Assess performance and provide on-going feedback
• Complete and deliver performance appraisals and development plans
• Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
• Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
• Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy
• Work with District Managers and peers to develop best practices in store management

Qualifications

• Proven ability to manage staff to exceed sales goals, while meeting payroll goals
• Proven to identify top talent, create teams, and train/develop/retain great people
• Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
• Proven ability to motivate and influence others through personal actions and examples
• Effective communication, organization and leadership skills
• 4+ years management experience in specialty retail and/or multi-unit retail business environment

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Employment/promotion to this role will be contingent on successful completion of a background check
• Full time associates are expected to have open availability to meet the needs of the business

Benefits

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• Paid vacations and holidays
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits
• A wellness program that supports your physical, financial and emotional health

Learning & Development

• Individual development plans and career pathing conversations
• Annual performance appraisals
• Cross‑brand and cross‑functional career opportunities
• Online learning opportunities through brand specific resources and WSI University
• Leadership development opportunities

WSI will not commence an immigration case or “sponsor” an individual for this position at this time (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Our Company – Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands include Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. We offer beautifully‑designed, stylish and functional products for every area of the home, and we are committed to excellent customer service and enhancing the lives of our customers and the communities where we operate.