General Manager: Food Truck Operations

Margaritaville Holdings; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Margaritaville Holdings in Orlando, FL is seeking a hands-on Food Truck Operations Manager to oversee daily production, service, and guest experience across events.

You will plan schedules, routes, and catering, recruit and train staff, maintain food quality and safety, and manage costs and profitability in a fast-paced outdoor setting. This role requires strong leadership, coordination with venues and organizers, and a commitment to health standards and exceptional guest service.

Responsibilities

• Manage daily food truck operations, including food production, service execution, and guest experience
• Plan and coordinate schedules, routes, events, festivals, and catering opportunities
• Recruit, train, coach, and develop team members
• Ensure food quality, consistency, presentation, and speed of service standards are maintained
• Maintain accountability for food costs, labor costs, fuel expenses, and overall profitability
• Manage inventory levels, purchasing, receiving, and product rotation
• Ensure truck cleanliness, organization, maintenance, and operational readiness at all times
• Monitor vehicle maintenance programs and coordinate required service and repairs
• Oversee setup, breakdown, and event execution procedures
• Ensure compliance with local health department standards, licensing requirements, fire safety regulations, and food safety programs
• Build relationships with event organizers, venues, and community partners
• Track and analyze sales performance and operational metrics
• Handle guest concerns and implement effective service recovery practices
• Manage cash handling, POS systems, deposits, and operational reporting
• Assist with social media, local marketing efforts, and promotional activities
• Perform hands‑on operational duties as needed during peak business periods
• Perform other duties as assigned

Job description

It's my job to be better than the rest and that makes the day for me!

POSITION DESCRIPTION

• Manage all daily food truck operations, including food production, service execution, and guest experience
• Plan and coordinate schedules, routes, events, festivals, and catering opportunities
• Recruit, train, coach, and develop team members
• Ensure food quality, consistency, presentation, and speed of service standards are maintained
• Maintain accountability for food costs, labor costs, fuel expenses, and overall profitability
• Manage inventory levels, purchasing, receiving, and product rotation
• Ensure truck cleanliness, organization, maintenance, and operational readiness at all times
• Monitor vehicle maintenance programs and coordinate required service and repairs
• Oversee setup, breakdown, and event execution procedures
• Ensure compliance with local health department standards, licensing requirements, fire safety regulations, and food safety programs
• Build relationships with event organizers, venues, and community partners
• Track and analyze sales performance and operational metrics
• Handle guest concerns and implement effective service recovery practices
• Manage cash handling, POS systems, deposits, and operational reporting
• Assist with social media, local marketing efforts, and promotional activities
• Perform hands‑on operational duties as needed during peak business periods
• Perform other duties as assigned

The characteristics described here are representative of these that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Required to stoop, kneel, or crouch on a regular basis.
• Walking, standing or reaching for long periods and distances.
• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
• Feeling or grasping objects of different size and shape.
• Maintaining body equilibrium to prevent falling, walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
• Hearing sounds at normal speaking levels with or without correction.
• Exerting up to 10 pounds of force frequently, constant lifting, carrying, pushing, pulling or otherwise moving objects.
• Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
• Exposed to weather conditions and prevalent temperature changes.
• Subject to moderate to high ambient noise levels.
• Frequently required to function in narrow aisles or passageways.
• Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping.
• Frequently required to wash hands and/or wear gloves.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
• Expressing or exchanging ideas or instructions by the spoken word.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.