GENERAL MANAGER - ELLSWORTH

SDI OF ELLSWORTH LLC; Ellsworth (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

SDI OF ELLSWORTH LLC in Ellsworth, KS is seeking a General Manager for the Sonic Drive-In to lead drive-in operations with a strong team and set high standards for quality, safety, and guest satisfaction. You will train and supervise crew members, manage staffing and inventory, and ensure profitable performance while delivering fast, friendly service in a clean environment.

This role requires flexible hours, hands-on leadership, and the ability to coach employees to meet brand standards and

Qualifications

• Irregular hours, nights, weekends and holidays.
• General knowledge of restaurant or retail operations.
• Restaurant management experience (QSR) or retail management experience; supervision preferred.
• Effective communication; basic math, reading and computer skills.
• Ability to follow directions and work autonomously; multi-task and solve problems.
• Adherence to appearance, uniform and hygiene standards at SONIC.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns employees to meet operational standards.
• Ensures compliance with employee handbook and policies.
• Performs opening and/or closing duties.
• Monitors staffing, inventory, and food cost control; adjusts as needed.
• Completes weekly inventory as needed.
• Maintains files, records and documentation.
• Reinforces customer service mindset and guest focus.
• Responds to guest requests and helps resolve complaints.

Skills

Leadership

Communication

Multi-tasking

Problem solving

Flexibility

Customer service

Job description

Job DetailsJob Location: SDI OF ELLSWORTH LLC - Ellsworth, KS 67439

There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.

Being a General Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll managing drive-in operations with a great team under you! You will be responsible for molding and training new employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Basic job duties for the drive-in restaurant’s General Manager include:

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

QualificationsSONIC Drive-In General Manager Requirements:

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional SONIC Drive-In General Manager Qualifications…

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.
• Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!!

SONIC and its independent franchise owners are Equal Opportunity Employers.