General Manager: Drive Customer Experience & Growth

Baskin-Robbins; Auburn (ME); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Growth Opportunity

Weekly Pay

2 Weeks Paid Time Off

Employee Meals

Monthly Bonus

Medical Insurance

Life Insurance

Colonial Accident

Short Term Disability

Cell Phone Reimbursement

Job summary

Baskin-Robbins in Auburn, Maine is hiring a General Manager to lead daily operations, recruit and develop a strong team, and deliver outstanding guest experiences in our community shop. You will live the Customers Are Really Everything (C.A.R.E.) service model and create an inviting, everyday oasis for customers to enjoy great coffee and treats.

As GM you will relentlessly invest in your people, drive sales, schedule effectively, and ensure flawless service while keeping the shop clean,

Qualifications

• Experience leading a team in a fast-paced retail or food-service environment.
• Strong customer service and communication skills.
• Ability to motivate staff and manage schedules

Responsibilities

• Create an everyday oasis for customers to meet friends and enjoy daily life in the shop.
• Invest in and develop the team to deliver flawless service and memorable experiences.
• Maintain authentic, fun and fast customer service in daily operations

Skills

People leadership

Customer service

Team development

Job description

Baskin-Robbins in Auburn, Maine is hiring a General Manager to lead daily operations, recruit and develop a strong team, and deliver outstanding guest experiences in our community shop. You will live the Customers Are Really Everything (C.A.R.E.) service model and create an inviting, everyday oasis for customers to enjoy great coffee and treats.

As GM you will relentlessly invest in your people, drive sales, schedule effectively, and ensure flawless service while keeping the shop clean,