General Manager - Dimond Mall

Chili's Jobs; Anchorage (AK); On-site; USD 55,000 - 80,000; Full time

Job summary

Chili's Anchorage is seeking a Restaurant Manager to lead the management team, drive guest satisfaction, and ensure solid financial performance. You will schedule, coach, and develop Team Members while upholding Chili's culture and safety standards.

The role emphasizes accountability, cost control, and community engagement as you guide operations through busy shifts, maintain quality, and celebrate wins with the team.

Qualifications

• Experience leading a restaurant management team.
• Ability to manage budgets and schedules.
• Strong communication and guest-service focus.

Responsibilities

• Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
• Manage performance of the Management team, including performance evaluations, coaching and accountability
• Plan and implement weekly, monthly and yearly financial budgets
• Oversee all operations to ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Foster open communication between Team Members and Management team
• Influence Team Member behaviors by championing change and restaurant initiatives
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

Skills

Leadership

Scheduling

Budgeting

Guest service

Team development

Communication

Job description

Role Overview

Chili's Managers are wired for hospitality! We\'re in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities

• Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
• Manage performance of the Management team, including performance evaluations, coaching and accountability
• Plan and implement weekly, monthly and yearly financial budgets
• Oversee all operations to ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Foster open communication between Team Members and Management team
• Influence Team Member behaviors by championing change and restaurant initiatives
• Drive business results by utilizing Chili\'s systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili\'s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

About You

• Dependable team player
• Prefers to work in a fast-paced environment
• Great multitasking skills