General Manager - Delafield Hotel

Geronimo Hospitality Group; Delafield, Northern (WI, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group in Delafield, WI is seeking a General Manager to lead The Delafield Hotel’s daily operations, drive revenue growth, and uphold remarkable guest experiences.

You will manage budgets, oversee maintenance, and mentor teams across departments, while ensuring asset integrity, cost controls, and a welcoming environment for guests and colleagues.

Qualifications

• Bachelor’s Degree in Hospitality Management or Business Administration or equivalent education/experience.
• Minimum 5 years hotel experience with at least 2 years as a rooms head or general manager.
• Proficiency with Microsoft Office and hotel operating systems.

Responsibilities

• Lead hotel operations and drive overall profitability.
• Oversee revenue management, cost control, and guest satisfaction.
• Manage preventative maintenance and asset integrity across the property.
• Prepare monthly financial reports for leadership.
• Develop and monitor annual budgets and performance against plans.
• Hire, train, and develop hotel staff to maintain service standards.
• Ensure safety, cleanliness, and compliance throughout the property.
• Collaborate with tenants and departments to enhance guest experiences.

Skills

Microsoft Office

Opera PMS

Travelclick/iHotelier

U.S. Work Authorization

Education

Bachelor’s Degree in Hospitality Management or Business Administration

Tools

Microsoft Office

Opera PMS

Travelclick/iHotelier

Job description

Description

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

DELAFIELD HOTEL

As one of Wisconsin’s most celebrated boutique properties, The Delafield Hotel is an enchanting host for weddings, business meetings and romantic getaways. It delivers the seclusion that a downtown metropolis hotel can’t and a classic appeal that a national chain won’t.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the General Manager, you are directly responsible for the overall growth and financial profitability of the hotel through revenue management, cost control, guest satisfaction and maintaining a positive and efficient work environment for team members. Ensures the integrity of the hotel assets by managing preventative maintenance programs and inspections of all areas of the property.

WHAT YOUR DAY WILL LOOK LIKE

• Approach all encounters with guests and team members in a friendly, service-oriented matter
• Drive organizational excellence in operations and customer service
• Oversee performance measurements to ensure the property operates within approved budgets and is competitive in its respective competitive set
• Produce monthly financial reports to be presented to Geronimo Hospitality Director of Lodging and VP of Lodging
• Create the hotel’s annual budget and monitor the performance of the hotel throughout the year
• Maintain positive and efficient work environment
• Hire, develop and train associates to ensure guest satisfaction and company culture
• Ensure the cleanliness and safety of the hotel and its assets through the enforcing and maintaining of preventative maintenance programs
• Must be able to multi-task
• Willingness to assist all hotel departments as needed
• Willingness to work with other tenants in the property to ensure an enjoyable experience for guests throughout the physical property, including leased spaces (i.e. restaurants)
• Will perform such duties, or assignments, as from time to time may be assigned by the President/CEO, COO, VP of Lodging, Director of Lodging or Management Team of Geronimo Hospitality and Hendricks Commercial Properties.

GHG24

Requirements

WHAT IT TAKES TO SUCCEED

• Education: Bachelor’s Degree in Hospitality Management or Business Administration or equivalent of education and work experience
• Experience and/or Training : Minimum 5 years hotel experience with minimum of 2 years as a rooms department head or general manager.
• Technology/Equipment: Computer skills including Microsoft Office

YOU’LL STAND OUT IF YOU BRING

• Education: College degree preferred
• Experience and/or Training: General Manager experience preferred; new hotel opening experience preferred
• Technology/Equipment: Knowledge of Opera PMS and Travelclick/iHotelier preferred

MANDATORY REQUIREMENT

• U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.