General Manager - Cyclone Ballparks

The Sports Facilities Advisory & Management; Pecos (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

PEC SFM, LLC, operating Cyclone Ballparks in Pecos, TX, seeks a General Manager to drive financial and operational performance for the venue.

The role focuses on profitability, client relations, and staff development, with accountability for food & beverage and event operations, plus cross-department collaboration.

Qualifications

• Minimum 7 years of management experience.
• Experience organizing, booking, and operating sports tournaments and events.
• Operational knowledge of F&B, entertainment, and sports clubs.
• Experience with convention/visitor bureaus or regional event management.
• Strong leadership and staff development abilities.
• Bachelor's degree or higher in a relevant field.

Responsibilities

• Analyze operations to evaluate performance and identify cost reductions and policy changes.
• Appoint department heads and delegate responsibilities to them.
• Coordinate budget development, controls, and recordkeeping processes.
• Direct and coordinate financial and budget activities to fund operations and investments.
• Oversee HR activities including staffing, succession, and department structure.
• Develop policies and implement major initiatives to improve productivity.
• Manage Food & Beverage operations across the venue.
• Oversee event operations and client coordination.
• Prepare reports on activities, expenses, budgets, and compliance.
• Lead staff in delivering outstanding customer service.
• Perform other duties assigned by VP of Venue Management.

Skills

P&L management

Budget oversight

Sports events

F&B operations

Event operations

Leadership

Client relations

Education

Bachelor's degree in business management, sports management, marketing, hospitality, or related field

Job description

GENERAL MANAGER - Cyclone Ballparks

PEC SFM, LLC

LOCATION: Pecos, TX

DEPARTMENT: OPERATIONS

REPORTS TO: VP OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Cyclone Ballparks is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pecos, Texas. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Cyclone Ballparks is managed by PEC SFM, LLC, a Sports Facilities Companies (SFC) Organization. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The General Manager is responsible for the financial and operating performance of the venue. The objectives for this position include:

• Optimizing overall profitability
• Creating a positive relationship with client and stakeholders
• Creating a culture of accountability which supports the organizational values
• Meeting or exceeding annual growth objectives
• Facilitating interdepartmental collaboration
• Employee retention and staff development
• Development of employee and operating policies
• Implementation of major business initiatives
• Manage overall Food and Beverage operations
• Manage overall event operations

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Analyze operations to evaluate the performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
• Appoint department heads or managers and assign or delegate responsibilities to them
• Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
• Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
• Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
• Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
• Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
• Implement corrective action plans to solve organizational or departmental problems
• Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
• Represent the organization and promote its objectives at official functions, or delegate representatives to do so
• Serve as liaisons between organizations, shareholders, and outside organizations
• Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
• Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
• Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
• Prepare budgets for approval, including those for funding and implementation of programs
• Review reports submitted by staff members in order to recommend approval or to suggest changes
• Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
• Prepare budgets for approval, including those for funding and implementation of programs
• Review reports submitted by staff members in order to recommend approval or to suggest changes
• Continually research new technologies to increase efficiency within the business
• Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
• Lead staff to deliver superb customer service
• Any additional duties assigned by the VP of Venue Management

MINIMUM QUALIFICATIONS:

• Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater
• Proven experience in organizing, booking, and operating sports tournament and events
• Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and team building preferred
• Experience working with convention & visitor bureaus, regional sports commissions, and/or regional event management booking in a regional sports and/or convention center
• A minimum of 7 years of management experience
• Operational knowledge of risk management, kitchen, entertainment, and sports clubs, as well as parties, corporate events, teambuilding, and leadership development
• Sports programming and sports event operations expertise required
• Bachelor's degree in business management, sports management, marketing, hospitality, food and beverage, related field, or equivalent experience

TRAVEL REQUIREMENTS:

• Minimal travel

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Will be required to sit for extended periods of time operating a computer
• Ability to travel to national events and regional events
• Must be able to lift 50 pounds waist high
• Will be required to sit for extended periods of time operating a computer
• Will be required to conduct venue tours
• Office and facility environment has intermittent noise, normal in nature
• Must be able to work in varying weather conditions
• May be required to sit or stand for extended periods of time both indoors or outdoors, and squat, stoop or bend
• Nights and weekends are required