General Manager - Custody & Compliance

GoMining

Georgia

On-site

USD 180,000 - 280,000

Full time

11 days ago

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Job summary

GoMining is seeking a General Manager to own Custody & Compliance, combining business, product, and operational ownership. You will define strategy, roadmap, and budgets, drive key metrics like deposits, withdrawals, KYC and fraud, and work with Legal, Risk, and Engineering to ensure secure, scalable money movement.

You will lead a dedicated engineering team and shape the customer experience while safeguarding growth and profitability.

Qualifications

Strategic thinking and business ownership
Data-driven decision making
Strong cross-functional collaboration
Leadership and team management

Responsibilities

Own Custody & Compliance end-to-end, including strategy, roadmap, priorities, budget, and business results
Define and track key metrics for deposits, withdrawals, KYC, fraud, and customer activation
Improve onboarding speed and money movement efficiency
Balance risk prevention with customer experience and commercial impact
Build financial and operational models and drive data-driven decisions
Collaborate with C-level stakeholders on strategy and priorities
Own custody infrastructure and relationships with custody providers
Own deposit and withdrawal flows across the ecosystem
Improve transaction processing speed, reliability, and success rates
Identify bottlenecks and improve customer experience around money movement
Manage incidents and critical issues related to customer funds
Own operational KYC, AML, Travel Rule requirements and scalable compliance operations
Monitor fraud losses and false positives; build data-driven detection approaches
Work with Legal and Risk, maintaining ownership of customer and business outcomes
Lead engineering teams and manage delivery and backlog

Job description

At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.

We are looking for a General Manager to own Custody & Compliance at GoMining — the business line responsible for how customers move funds into and out of our ecosystem safely, quickly, and reliably.

This is not a traditional compliance role. You will own the entire direction as a business and product — from custody infrastructure and KYC/AML to deposits, withdrawals, Travel Rule, fraud controls, provider relationships, and customer experience.

Your goal is to build a system where compliance protects the company without becoming an unnecessary barrier for legitimate customers.

You will own the strategy, economics, product roadmap, delivery, key metrics, and engineering team behind the direction.

Responsibilities

Business & Product Ownership

Own Custody & Compliance end-to-end, including strategy, roadmap, priorities, budget, and business results
Define and track the key metrics for deposits, withdrawals, KYC, fraud, and customer activation
Improve the speed and conversion of customer onboarding and money movement
Balance risk prevention with customer experience and commercial impact
Build financial and operational models and make decisions based on measurable business outcomes
Work directly with C-level stakeholders on strategy and priorities

Custody & Money Movement

Own custody infrastructure and relationships with custody providers
Own deposit and withdrawal flows across the GoMining ecosystem
Improve transaction processing speed, reliability, and success rates
Identify bottlenecks and continuously improve the customer experience around money movement
Manage incidents and critical issues related to customer funds

KYC, AML & Travel Rule

Own the operational implementation of KYC, AML, and Travel Rule requirements
Build scalable compliance operations, including case management, decision SLAs, escalation processes, and operational workflows
Ensure compliance controls are effective without unnecessarily reducing conversion
Continuously analyze false positives and missed fraud cases
Work closely with Legal and Risk while maintaining ownership of the customer and business outcome

Fraud & Risk

Develop fraud prevention guardrails across deposits, withdrawals, and customer verification
Monitor fraud losses and false-positive rates
Build data-driven approaches to identifying suspicious activity
Ensure risk controls scale together with transaction volume

Providers & Partnerships