General Manager (CRE)

cw; Boston (MA); On-site; USD 153,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Flexible Spending Accounts

Health Savings Accounts

Retirement Savings Plans

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Cushman & Wakefield seeks a General Manager (CRE) to lead the Property Management team and oversee a significant portfolio. You will act as the primary liaison with third-party relationships and ensure policy-aligned operations.

The ideal candidate has 5+ years in real estate property management, CPM/RPA/CSM designations, and a real estate license. Strong finance and reporting skills, plus travel between properties, are required.

Qualifications

• Bachelor’s Degree in Business Administration or related discipline preferred.
• CPM, RPA, or CSM designation is a plus.
• Strong knowledge of finance and building operations.

Responsibilities

• Direct, coordinate, and exercise functional responsibility for property management business.
• Provide overall property management leadership through policies, information flow, and strategy.
• Lead Property Management staff and ensure career development for professionals.
• Track budget variances and ensure smooth recovery processes.
• Oversee billing and disbursement of funds; monitor cash flow.
• Prepare reports, annual budget, and owner communications per management agreement.
• Support collection of management fees and reimbursements to overhead.
• Interface with third-party owners and ensure contract compliance and timely reporting.
• Resolve tenant relations issues and conduct regular property inspections.
• Oversee construction projects with the Construction Manager and approve contracts/invoices.
• Ensure compliance with PM policies, codes, and regulations.

Skills

Communication Proficiency

Customer Focus

Problem Solving/Analysis

Leadership Skills

Teamwork Orientation

Time Management Skills

Financial Acumen

Education

Bachelor’s Degree in Business Administration or related discipline

CPM

RPA

CSM

Job description

General Manager (CRE)

Responsible for the management of the Property Management staff as well as to oversee a significant portfolio or property and to serve as a point person on third-party relationships

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Direct, coordinate, and exercise functional responsibility for property management business
• Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy
• Provide direction and leadership to Property Management staff, promoting reasonable career paths associated with property management professionals
• Track budget variances and ensure smooth recovery process
• Oversee the billing process including payment of invoices and disbursement of funds
• Monitor cash flow and cash requirements in conjunction with Property Manager to ensure efficient use of cash
• Oversee preparation of reports, annual budget, and other documents for owner in accordance with the management agreement
• Support prompt collection of management fees and reimbursements to overhead
• Maintain interface with third-party owners, ensuring total contract compliance, and accurate and timely reporting
• Resolve tenant relations issues to ensure their satisfaction
• Perform regular property inspections with staff
• Oversee construction projects with Construction Manager, including approving construction contract and invoices
• Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives

KEY COMPETENCIES

• 1. Communication Proficiency (oral and written)
• 2. Customer Focus
• 3. Problem Solving/Analysis
• 4. Leadership Skills
• 5. Teamwork Orientation
• 6. Time Management Skills
• 7. Financial Acumen

IMPORTANT EDUCATION

• Bachelor’s Degree in Business Administration or related discipline preferred

IMPORTANT EXPERIENCE

• 5+ years of real estate property management or related experience

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• CPM, RPA, or CSM designation
• Possess real estate license
• Strong knowledge of finance and building operations
• Proven experience in management, evaluation, development, and motivation of subordinates
• Ability to effectively manage a team of professionals, including both employees and vendors
• Previous experience in analyzing and negotiating commercial lease and/or contract language
• Advanced knowledge of Microsoft Office Suite

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The compensation for the position is: $ 153,000.00 - $180,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

INCO: “Cushman & Wakefield”

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.