General Manager – Commerce City, CO – E 103rd Pl

Ziggi’s Coffee, LLC; Eno (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

Ziggi’s Coffee, LLC in Colorado is seeking a General Manager who leads with energy and accountability to oversee all store operations and create a welcoming space for customers and teammates.

You will recruit, train, and develop staff, manage labor and inventory, and ensure food safety and quality standards while driving sales and guest satisfaction.

Qualifications

• 1–2 years of leadership experience in coffee/shop/hospitality.
• Strong knowledge of coffee service operations and guest standards.
• Proven ability to coach and develop teams.
• Experience managing labor goals, scheduling, and inventory.
• Excellent communicator who stays calm under pressure.
• Passionate about building a positive team culture.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth and performance.
• Interview, onboard, and train new staff in alignment with values and standards.
• Write and maintain employee schedules while managing labor goals and coverage.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and food safety compliance.
• Drive team performance by reviewing guest feedback and service metrics.
• Communicate effectively with owners, leadership, and staff for alignment.

Skills

Leadership

Team coaching

People management

Labor scheduling

Communication

Job description

Position Summary:

The General Manager is a hands-on, people-focused leader who brings energy, accountability, and direction to every shift. This individual is responsible for overseeing all aspects of store operations—from daily execu-tion to long-term team development. As a brand ambassador, the General Manager sets the tone for store culture, inspires excellence, and creates a welcoming space for both customers and team members.

Key Qualifications:

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Core Responsibilities:

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

What Success Looks Like:

• Your team is engaged, confident, and consistently meeting service expectations.
• Your store hits operational goals—labor, sales, quality, and guest satisfaction.
• You foster a strong, values-driven culture that reflects the Ziggi’s Coffee mission.
• You’re growing future leaders and building a sustainable bench for the store’s success.