General Manager - Burger King Farmington

Burger King; Farmington (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

Burger King Farmington, NM is seeking a Restaurant General Manager to lead daily operations, drive profitability, and deliver guest satisfaction. You’ll oversee a team of 20–45 employees, manage P&L, schedules, and standards, reporting to the District Manager.

The role emphasizes leadership, guest service, and operational excellence, with responsibility for recruitment, training, and local marketing initiatives, while ensuring regulatory compliance and brand consistency.

Qualifications

• Minimum 18 years old and eligible to work in the US.
• High School Diploma or GED required.
• 1–2 years of restaurant management experience preferred.
• Strong understanding of P&L management and restaurant profitability.
• Ability to prioritize tasks and manage time to meet goals.
• Demonstrated leadership and people development skills.
• Solid guest service principles and communication.
• Evening, weekend, and holiday availability.
• Willingness to work long or irregular shifts as needed.

Responsibilities

• Has primary accountability for the restaurant P&L and drives profitability.
• Reviews key P&L lines to increase profitability.
• Drives sales through proactive guest service and operations management.
• Motivates and directs team members to exceed guest expectations.
• Manages guest experience and timely response to issues.
• Solves guest feedback with root-cause analyses and action plans.
• Identifies local marketing opportunities and community engagement.
• Leads recruitment and selection to build a strong team.
• Onboards new team members with effective training.
• Provides coaching to enhance performance and recognition programs.
• Manages labor with optimal staffing and scheduling.
• Enforces government regulations, laws, and brand policies.
• Maintains operational and brand standards.
• Performs duties of the Assistant Manager when needed.

Skills

P&L Management

Guest Service

Leadership

Staff Scheduling

Recruitment & Training

Time Management

Availability Evenings/Weekends

Problem Solving

Communication

Education

High School Diploma or GED

Job description

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

About Burger King

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required.
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others' work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

Summary Of Responsibilities:

• PROFITABILITY

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development & operations management

• GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

Manages the guest experience through operations and timely response to Guest issues

Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

• PEOPLE

Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team

On-boards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance

• OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that restaurant upholds operational and brand standards

• Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary