General Manager - BFS Foods

Bruceton Farm Service, Inc.; West Virginia; Hybride; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Résumé du poste

BFS Foods seeks a General Manager for its White Hall, WV store. You will oversee all store operations, including program execution, inventory control, foodservice, ordering, receiving, and sanitation, while maximizing efficiency and ensuring quality across products and staff.

The role requires leadership of scheduling, training, merchandising, promotions, and adherence to company policies to maintain top-tier customer service and store performance.

Responsabilités

• Provides top quality, fast, efficient, and friendly service.
• Recruit, train, develop and evaluate employees of the store to properly execute programs and foodservice safety procedures.
• Create a positive store culture by treating employees fair and with respect and ensuring consistent quality of foodservice.
• Schedule and conduct all store meetings and manage labor to meet efficiency guidelines.
• Oversee product ordering, receiving, and rotation, and ensure temperatures and quality meet company policies.
• Maintain inventory controls, merchandising, signage, pricing and promotions.
• Perform weekly/monthly inventories and coordinate with home office for reports.
• Ensure sanitation standards and health inspections are met; supervise store duties and daily inspections.
• Prepare invoices, cash handling, deposits and back-office data entry; monitor security and cash audits.

Description du poste

Job DetailsJob Location: 16 - BFS Foods - White Hall - White Hall, WV 26554BENEFITS:· Health Insurance· 401(K) Matching· Paid Time Off· Disability Insurance· Opportunities for AdvancementPositionTitle: GeneralManagerReports To: District Manager A. PrimaryPurposeof Job:The General Manager is responsible for the entire store operations, in conjunction with the District Manager, including program execution and productimplementation along with maximizing store efficiencies, inventorycontrol, foodservices, ordering, receiving and rotation of products, quality of raw and finished products, sanitation and preparationschedules, inspections and follow-upin the assigned store.The job requires an understanding of all store operations, which include the ability to serveasthe Senior Management Person. This includes the willingness to accept responsibility for the store and to take actions in the best interest of the store, it's employees and meet operational guidelines established by BFS Foods.B. Duties andresponsibilitiesfor thisposition:1. Customer Service•Provides top quality, fast, efficient,and friendly service.•Demonstratesexcellence in customerservice.•Ensures GUEST program compliancewith every customer.•Understands the needs of customers and tailors service to customer needs.•Handles customer complaints and ensures complete satisfaction at store level.•Adheres to dress code; maintainuniformand nametag; ensures employees do the same.2. Human Resource Management Duties•Recruit, train, develop and evaluate employees of the store to properly execute programs and foodservice safety procedures.•Demonstrateeffective behaviors.• Coaches store employees.•Create a positive store culture by treating employees fair and with respect.• Ensure consistent quality of foodservice with proper training and communication to employees.• Tactfullycounsels/disciplines employeesin violation of Company policy, in accordance with BFS disciplinary guidelines.•Perform performance appraisals for all store personnel.•Schedule and conduct all store meetings.•Investin personal developmentof staff and yourself.•Report violations of attendance policy to Human Resources.•Ensure proper handling of all accident/injury forms.3. Scheduling•Accepts responsibility for store performance; for covering all shifts at all times.•Responsible for developmentof store schedulesto assure proper labor is allocated to the foodservice operation to meet maximum efficiencies and company labor hour guidelines. •Responsible for scheduling cleaning tasks to meet local, state and company sanitation standards.•Responsiblefor creating preparationschedulesto meet customer demands.•Supervise and delegates work fairly and objectively; ensures a smooth workflow; meet deadlines.4. Ordering/Receiving Products• Responsible for product ordering, including entering build-to’s in the order book, scanning and transmitting order when assigned.• Responsible for adjustmentsto minimum and maximum levels in the POS system for allfoodservice products as they relate to the creation of automaticordering, where applicable.• Responsible for assuring orders are ready for placementat telemarketer designated time.• Responsible for ensuring all products are received according to Company policies for temperatures and quality.•Responsible for alerting Managementof any food productproblems.5. Merchandising• Attain objectives for all categories, using information pertaining to sales, waste and profitability.•Check and maintain signage.•Ensure promotionawareness throughproper signage and merchandising.•Check and maintain foodservice area appearance.•Follow foodservice sanitation standards; including Restrooms.•Maintain proper promotionalpricing.•Ensure all regular pricing is current& up to date.6. Inventory/Cost Control•Follow guidelines for inventorycontrol in accordance with the BFS Operations Manual.•Check and adjust foodservice ordering build-to's, spoilage sheets, ordering, etc.• Perform weekly and month end inventories on all cost accounting items, where applicable.•Responsible for preparationof Foodservice products for physical inventories.•Responsible for watching security systems videos periodically.•Perform periodic cash audits to ensure proper cash levels.7. Product Promotions and Roll-outs•Stay current with all communications, E-mail, Store Alerts and communicate to employees all pertinentinformation.• Responsible for execution of all corporate promotions, product roll-outs, process changes and training of each.• Follow guidelines for inventory control in accordance with the BFS Operations Manual.8. Sanitation• Maintain acceptable health and sanitation results from local and state inspections.• Compile, update and follow up on foodservice area duty and housekeeping lists according to standards set in Operations Manual.• Ensure all employees are followingwash hand/glovepolicies.• Responsible for store level procedures to check and documentall dates and temperatures on 'each shift.•Complete daily inspections of all foodservice products and areas to assure Company procedures, recipes, and specifications are being met for foodservice.• Ensure proper garbage disposal/recycling requirementsmet for foodservice.9. Accounting• Prepares invoices for posting.• Checks shift audit sheets.• Verifies cash drops, charges, credit cards, and voids.• Prepares daily bank deposits and deposits funds in local bank.• Entersallproper information in the back-room PC and transmits to home office.• Organizes and sends all requiredinformationto home office and files store copies.• Review monthly margin analysis sent from home office.•Review weekly period profit analysis sent from home office.•Review the Western Union and Lottery statements monthly.•Reviewand submit daily and weekly sales analysis from branded fast food to homeoffice. '• Ensure that all payroll information is submitted timely and accurately.C. RelationshipsInsidethe Store: All levels of managementteam, store employees, customers, and vendors.EssentialFunctions:•Be able to preparefood quickly and accurately according to Company Standard.•Be able to provide fast and friendly service to each customer.•Cooperate with and interact in a productive way with fellow employees.•Be able to manage multiple tasks.•Be able to manage multiple employees.•Be able to direct team work on and between shifts.•Be able to work to improve store environment.•Have the ability to learn and work on a computer.•Ability to stand for periods up to 8 hours.•Be able to enter and work in freezer temperatureof 0 degrees, up to 10 minutes at a time.•Be able to enter and work in a cooler at a temperature of 36-40 degrees up to 45minutes at a time.• Be able to work more than nine hours at a time.• Be able to read, understand, write, and communicate in the English language.• Be able to perform mathematical calculations to be able to make change, complete shift checkouts, and account for a variety of products during vendor check-in.• Be able to check identificationand pricing of merchandise.• Be able to stock shelves and coolers.•Be able toretrievemerchandise for customers.•Be able to tolerate exposure to cleaning products and sanitizing solutions.• Be able to change gas price signs.•Be able to lift, carry and push up to 50-poundcarry milk cartons, bag-in-the-boxsoft drink containers, etc., several times per shift.• Be able to operate electronic cash register and other equipment.• Be able to sweep and mop floors, dust shelves, remove and transporttrash containers placing them in outside bin.• Be able to clean the parking lot and grounds surrounding the store.Work HoursThe Manager position is a full-time salary position based on a 50-hour regular workweek. As a manager, it may be necessary to for you to work above scheduled hours. Management reserves the right to revise the job description and to require that other tasks to be performedwhen the circumstance of the job changes (for example: emergencies, changes in personnel, workload, or technical development). Perform such similar, comparable, or related duties as may be required or assigned.Qualifications