General Manager – Ault, CO

Ziggi’s Coffee, LLC; Ault (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager who leads with energy and accountability across all store operations. You will set the store's tone, coach teams, and ensure an exceptional guest experience in a fast-paced environment.

Responsibilities include developing staff, optimizing labor and scheduling, managing inventory and safety standards, and driving performance through feedback and quality metrics. You will partner with owners to uphold Ziggi’s mission and culture.

Qualifications

• 1–2 years of leadership in a coffee shop or hospitality.
• Strong knowledge of coffee service operations.
• Proven success in leading, coaching, and developing teams.
• Experience with labor goals, scheduling, and inventory.
• Clear communication under pressure.
• Passion for positive team culture and growth.

Responsibilities

• Lead store operations to deliver a high-quality guest experience.
• Provide ongoing feedback to promote growth and accountability.
• Interview, onboard, and train staff per company standards.
• Write and maintain schedules, manage labor goals and coverage.
• Oversee inventory, ordering, and waste reduction.
• Maintain cleanliness, organization, and food safety compliance.
• Drive performance using guest feedback, audits, and metrics.
• Communicate with owners and staff to ensure alignment.

Skills

Leadership experience

Coffee service ops

Coaching & development

Labor scheduling

Communication under pressure

Job description

Position Summary:

The General Manager is a hands-on, people-focused leader who brings energy, accountability, and direction to every shift. This individual is responsible for overseeing all aspects of store operations—from daily execu-tion to long-term team development. As a brand ambassador, the General Manager sets the tone for store culture, inspires excellence, and creates a welcoming space for both customers and team members.

Key Qualifications:

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Core Responsibilities:

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

What Success Looks Like:

• Your team is engaged, confident, and consistently meeting service expectations.
• Your store hits operational goals—labor, sales, quality, and guest satisfaction.
• You foster a strong, values-driven culture that reflects the Ziggi’s Coffee mission.
• You’re growing future leaders and building a sustainable bench for the store’s success.