General Manager - Atlantic Terminal (NEW STORE)

Gap; New York (NY); On-site; USD 84,000 - 113,000; Full time

Benefits offered by this job

Employee merchandise discount (50%)

Competitive Paid Time Off

401(k) with company match

Employee stock purchase plan

Job summary

Gap Inc. is seeking a General Manager in New York to lead a high-performing store team and drive profitable sales growth.

You will link brand vision to in-store execution across Customer Operations, Merchandising, Product Operations, and talent development. You will coach teams to deliver a best-in-class customer experience, manage the store budget, forecast, schedule, and implement SOPs while promoting inclusivity and community involvement.

Qualifications

• 3–5 years of retail experience leading others.
• Demonstrated ability to deliver results.
• Ability to communicate effectively with customers and employees.
• Willingness to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Analyze results and collaborate with the leadership team to drive KPIs.
• Forecast and schedule to drive profitable sales growth.
• Manage store budget for daily operations in support of the P&L.
• Build productive teams through sourcing, selecting and developing people.
• Coach the team to deliver a best-in-class customer experience.
• Lead implementation of Standard Operating Procedures and initiatives.
• Promote an inclusive environment and manage store operations.

Skills

Retail leadership

Communication

Time management

Planning & prioritization

Travel flexibility

Education

College degree or equivalent experience

Job description

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manage store budget for daily operations in support of the P&L
• Build highly productive teams through sourcing, selecting and developing people
• Be accountable for team performance through coaching and feedback
• Teach and train to build capabilities
• Lead the implementation and execution of all Standard Operating Procedures and initiatives
• Create an inclusive environment
• Implement action plans to maximize efficiencies and productivity
• Perform Service Leader duties
• Represent the brand and understand the competitors
• Promote community involvement
• Leverage OMNI to deliver a frictionless customer experience
• Ensure all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Ability to effectively communicate with customers and employees
• Ability to maneuver around sales floor, stock room, and office; work with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
• Ability to travel as required
• Business acumen skills
• Established time management skills
• Strong planning and prioritization skills

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay
• Employee stock purchase plan
• Medical, dental, vision and life insurance
• See more of the benefits we offer
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $83,500 - $112,700 USD. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.