General Manager - Atlanta

F1 Arcade; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

F1 Arcade in Atlanta is seeking a General Manager to oversee daily operations and drive exceptional guest experiences. In this role, you will manage a diverse team while ensuring operational excellence and profitability. Your leadership will foster a vibrant atmosphere combining dining and entertainment to create memorable moments for guests.

The ideal candidate will have a minimum of 5 years of experience in hospitality or entertainment, strong financial management skills, and the ability to develop and implement strategic plans. This key position offers the opportunity for impactful leadership in an innovative environment.

Qualifications

• Minimum of at least 5 years of progressive leadership experience in hospitality or entertainment.
• Demonstrated ability to inspire and manage a diverse team.
• Expertise in budgeting and financial management.

Responsibilities

• Manage daily operations and ensure integration of services.
• Oversee budgeting, forecasting, and financial reporting.
• Recruit and mentor a diverse team.
• Ensure exceptional guest experiences and service standards.
• Develop and implement strategic plans for business growth.

Skills

Operational management

Financial oversight

Team leadership

Strategic planning

Excellent communication

Customer service orientation

Problem-solving

Job description

Job Title

General Manager

Location

Atlanta

Reporting to

Vice President of Operations

Position Overview

As the General Manager of F1 Arcade, you will spearhead the daily operations of our cutting‑edge concept, where dining meets dynamic entertainment. You will set strategic directions, manage a diverse team, and ensure operational excellence across every facet of the business. Your leadership will craft a vibrant atmosphere that delivers exceptional guest experiences, drives profitability, and sets new industry standards. In this role, you'll blend operational precision with creative innovation to foster a culture of engagement and unforgettable moments for every guest.

Champion the Guest Experience

At F1 Arcade, the guest experience is the heart of our business. You will champion a culture of unparalleled hospitality, ensuring that every guest enjoys a seamless blend of innovative dining and immersive entertainment. Your leadership will drive a consistently engaging atmosphere, where personalized service and attention to detail create memorable moments that keep guests coming back for more.

Operational Excellence

Being business-focused is essential for a General Manager, as it ensures every strategic decision is aligned with driving profitability and operational excellence. Your ability to analyze financial data, identify growth opportunities, and streamline processes will enhance the guest experience and secure long‑term success. This business acumen is key to maintaining a competitive advantage and achieving sustainable growth in a dynamic market.

Key Areas of Responsibility

• Operational Oversight: Manage daily operations, ensuring the seamless integration of dining and entertainment services while maintaining high standards of quality and efficiency.
• Financial Management: Oversee budgeting, forecasting, and financial reporting, implementing cost‑control measures and revenue‑generating strategies to drive profitability.
• Team Leadership & Development: Recruit, train, and mentor a diverse team, fostering a culture of collaboration and continuous improvement to deliver exceptional guest experiences.
• Guest Experience Excellence: Champion a guest‑first approach by developing and maintaining service standards that create memorable and engaging experiences for every visitor.
• Strategic Planning & Execution: Develop and implement short‑ and long‑term strategies that align with the brand’s vision, positioning F1 Arcade as a leader in the competitive hospitality market.

Skills Required

• Experience: Minimum of at least 5 years of progressive leadership experience in hospitality, entertainment, or a related field. Proven expertise in operational management, financial oversight, and team leadership within fast‑paced, dynamic environments is essential.
• Leadership & Team Management: Demonstrated ability to inspire, mentor, and manage a diverse team while fostering a collaborative work environment.
• Financial Acumen: Proficiency in budgeting, forecasting, and managing P&L to drive profitability and ensure fiscal responsibility.
• Strategic Planning: Expertise in developing and implementing business strategies that align with long‑term goals and market trends.
• Excellent Communication: Strong verbal and written communication skills, essential for effective stakeholder engagement and team coordination.
• Operational Management: Comprehensive understanding of day‑to‑day operations in hospitality and entertainment, including vendor relations and service delivery.
• Problem‑Solving & Decision‑Making: Ability to analyze situations quickly, resolve issues efficiently, and make informed decisions under pressure.
• Customer Service Orientation: A deep commitment to enhancing the guest experience, ensuring every interaction is positive and memorable.
• Adaptability & Innovation: Capability to thrive in a fast‑paced, dynamic environment and to introduce innovative solutions that drive success.
• Technical Proficiency: Familiarity with industry‑related software and digital tools that support operational efficiency and data‑driven decision‑making.
• Ability to consistently demonstrate F1 Arcade Core Values: Pursuit of Excellence, Positive Energy, Integrity, Team Spirit.

Basic Physical Requirements

Team members must be able to perform the duties of that venue. Duties include sitting for short periods, frequent use of a cloud‑based video conferencing system and phone, tending to and manipulating objects constantly, lifting up to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Tasks may involve lifting from floor to shoulder, twisting and reaching frequently, and moving objects constantly. Work may be performed in hot then cold environments for extended periods. Frequent hand washing and sanitation is required. Team members may need to use knives, slicing equipment, and other food preparation equipment. Team members must be able to communicate with guests and other team members and manipulate handheld and desktop devices.

EEO Statement

F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.