General Manager, A|X Armani Exchange

Giorgio Armani; Los Angeles (CA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Employee discount

Retirement plan

Paid time off

Job summary

Giorgio Armani LA is seeking a General Manager to lead a diverse luxury retail team and drive exceptional client experiences. You will manage merchandising input, client strategies and store operations while maintaining daily presence on the floor to coach staff.

The role emphasizes integrity, strategic thinking, and results orientation, with responsibility for budgeting and ensuring effective communications across the team.

Qualifications

• Minimum five years of experience in similar retail management.
• Excellent communication skills and ability to influence partners.
• Experience with buying and merchandising is preferred.
• Flexible schedule including holidays, nights and weekends.

Responsibilities

• Lead the store leadership and sales team to drive revenue and deliver luxury client experiences.
• Oversee end-to-end store operations including labour and budget management.
• Contribute to merchandising, marketing and client relationship strategies.
• Maintain daily presence on the sales floor to mentor staff and align goals.

Skills

Sales leadership

Communication skills

Team motivation

Education

College degree preferred

Tools

Retail systems

Excel/PowerPoint

Job description

As the leader of the store, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will align the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As a General Manager you will also provide input on merchandising, marketing, and client relationship strategies. Your presence daily on the sales floor will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve your store’s business. You will help shape and execute store strategies to build trusting relationships with clients and associates, to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role, you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. You will be responsible for the end-to-end management of the store and its team, including labour and supply budget.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Minimum Five (5) years of experience in similar retail management field
• College/Post-Secondary degree preferred
• Experience with buying & merchandising is preferred
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports
• Demonstrated experience in executing Sales Management Trainings and Presentations
• Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
• Open availability and able to work a flexible schedule, including holidays, nights and weekends
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset
• Ability to travel when required, both domestic and international

The appointed candidate will be offered a salary within the range of $80,000 plus the opportunity to participate on a bonus or commission benefit plan depending by brand, with a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions. Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salaries will be negotiated based on relevant skills and experience.